Field Care Supervisor

Company Description

Develop & grow with us as a Field Care Supervisor with Comfort Call (a part of CCH Group).

Make a difference to the lives of local people living in Newton Aycliffe and surrounding areas.

Bring your caring and compassionate attitude to our fantastic team.

As a Comfort Call, Field Care Supervisor, you’ll deliver award winning care to support our clients in their own homes to maintain their independence, dignity and self-worth. Every day is different!

Benefits:

Pay Rate: £12.20, plus paid mileage!

Shifts available: Flexible hours that work for you

• Enhanced occupational maternity and adoption pay
• Enhanced occupational paternity pay entitlement
• Death in Service Payment
• Pension scheme
• Benefits and Well-being Platform
• 28 days annual leave (pro rata)
• Cycle to work scheme
• Refer a friend scheme – earn £300 per referral!
• Blue Light Card eligibility – exclusive staff discounts at big brands for you
• Flexible hours, part and full time available
• Local work and paid mileage
• Paid training – online and face to face
• Self-development – progression opportunities
• Access to our in-house app
• Work for the largest care company in the UK!
• No experience necessary
• Book an interview at a time and date to suit you!

Job Description

What you’ll do?

The role of the Field Care Supervisor is to support the delivery of the highest quality care support services by carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction and support of care workers.  Working with care coordinators to support the planning of realistic, effective care worker rotas, with due regard for the particular needs of the individual and the particular skills and attributes of the worker.  Carry out regular reviews of individual services, including repeated and renewed needs and risk assessments. Participate as required in multi-disciplinary review of service users’ needs. Shadow new care workers in the field to ensure their competence. Carry out the on-site observation and evaluation of care worker practice as part of routine supervision, in response to particular performance concerns, or as otherwise directed. Field Care Supervisors are expected to spend the majority of their working time in the community carrying out their primary functions, but their role will typically also entail a certain amount of office-based administrative work.

This is a great chance to be part of one of the UK’s most exciting business’s within Domiciliary Care, who are going from strength to strength focusing on their growth and quality of care.

Qualifications

What You’ll Bring?

We’re looking for a Field Care Supervisor with a strong understanding of high-quality care and a passion for supporting both service users and care teams. You’ll need:

✔ A solid understanding of care principles – ensuring the highest standards of support.
✔ Knowledge of statutory and regulatory requirements related to our services.
✔ Experience with service user needs relevant to the local area.
✔ An understanding of health & safety, risk assessment, and management in the care sector.
✔ Strong communication skills – able to follow instructions and work effectively with others.
✔ A commitment to equality and inclusion in all aspects of care.
✔ Good interpersonal skills to build strong relationships with care workers and service users.
✔ A full driving licence and access to your own vehicle – as this role requires travel in the community.

If you have the skills and dedication to make a real impact, we’d love to hear from you!

Additional Information

Who We Are:

At (Comfort Call) CCH Group, our vision is to be the best place to work in care. Our mission is to ensure no one in need of care feels forgotten or alone. We nurture our people, elevate their roles, and transform lives together.

Our Values:

• COMMUNITY: Stronger together, building a thriving culture.
• COURAGE: Boldly shaping a better future.
• HEART: Passionate and dedicated—what we do matters.

Ready to Make a Difference?

Apply today and help transform lives in your community.

CCH Group is an Equal Opportunities Employer and a proud member of the Home Care Association, adhering to their Code of Practice.