Program Manager – Strategic Accounts

Company Description

Mission Critical Group (MCG) is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With a robust U.S. manufacturing network, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable. Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future.

Job Description

This is a role for someone who thrives at the intersection of complex delivery and high-stakes relationships.

As a Program Manager supporting Strategic Accounts, you’ll lead a portfolio of projects across Channel, Government, OEM, and R&D programs—where expectations are high, visibility is constant, and execution matters.

In this role, you won’t just manage projects—you’ll shape how they get delivered.

You’ll lead a team of Project Managers and Coordinators, drive alignment across Engineering, Supply Chain, Manufacturing, and Sales, and ensure we meet customer commitments with clarity and consistency.

Shared Goal: Never miss a commitment. No surprises.
Reliable, safe, high-quality delivery that earns customer trust.

What You’ll Own

• A portfolio of complex, engineered-to-order projects
• Leadership and development of a high-performing PM team
• Cross-functional alignment across Engineering, Supply Chain, Manufacturing, and Sales
• Proactive risk management—no surprises
• Consistency in execution, tools, and communication

Cross-Functional Collaboration

• Partner with Engineering, Supply Chain, Manufacturing, and Sales to align scope, schedule, and deliverables
• Drive communication across teams to surface risks early and avoid downstream impacts
• Coordinate across facilities to support capacity and capability needs
• Align execution with customer expectations to ensure consistent delivery

Please note this hybrid role can work from any of these locations: Harleysville, PA; Brookston, IN; Bethesda, MD; Belle Chasse, LA; Bay St. Louis, MS. It will require roughly 30% travel.

How You Work

• You take ownership and follow through
• You’re analytical but practical—you ground ideas in reality
• You influence effectively, even without direct authority
• You thrive in fast-paced, evolving environments
• You value safety, respect different perspectives, and lead with professionalism

Qualifications

• Bachelor’s degree or relevant experience
• 8+ years managing complex project portfolios
• Experience leading teams or programs
• Experience in Government, OEM, or strategic account environments preferred
• Strong executive communication and stakeholder management skills
• PMP certification required

Work Environment & Travel

• Hybrid role with flexibility across listed locations
• Approximately 30% travel to manufacturing facilities
• Frequent time on the production floor for collaboration and oversight
• Ability to move throughout plant environments and lift up to 25 lbs (OSHA-compliant)

Additional Information

A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we don’t accept unsolicited resumes from agencies at this time. If we ever need an extra hand, we’ll be sure to reach out to the community. Thanks for understanding!

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. MCG is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).