Lead Agent/Supervisor - Air Export

Company Description

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 20,000 trained professionals in a worldwide network of over 335 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.

Expeditors Ho Chi Minh City is recruiting Lead Agent/Supervisor - Air Export as below:

Job Description

• Assist Department Head to ensure that Export Operations in full compliance with the OPS procedure and achieve the corporate goal DE (District Excellence) and security management.
• Perform customer service & gain relations with vendors and terminals.
• Follow procedure and productivity Standard Adherence
• Operation handling, Process files, handle accurate & timely billing.
• Assist Manager with department issues though reports of A/R, AJAX, IO, MRM…
• Assist Branch sales efforts to develop business relationships, maintain current business (CRM) and explore potential business opportunities to meet the budgetary guidelines
• Take the lead role to monitor the team in performing the assigned job smoothly
• Assist the Supervisor/ Manager to follow up and ensure all team members meet training courses/ requirements
• Assist Supervisor/Manager with File Audit & Management reports
• Attend training classes and self – development
• Take up additional tasks as required meeting the Company’s need.

Qualifications

• Graduated student from University/ College or equivalent combination of education and experience.
• Ability to define, develop, and document business processes and procedures.
• Effective interpersonal skills.
• Ability to relate to customers and internal employees at all levels, have knowledge in Foreign Trade; preferably with shipping, distribution experiences;

Additional Information

Our working conditions
Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.

We focus on organic growth of our people and customers. Promotion from within and high retention of our employees and customers are essential to our success as a service and knowledge based organization.

Behaviors:

Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Package: Expeditors offers excellent benefits

• Includes base salary, 13th month salary, and attractive bonus. The range will vary depending on the candidate’s experience and is negotiable.
• Annual Leave
• Health Plan: Medical Package
•  Accident Insurance
• Social, Health and Unemployment Insurance
• Mobile phone allowance, company car, Grab account,
• Training and Personnel Development Program

All your information will be kept confidential according to Company guidelines.