Agent-Air Export Customer Service

expeditors· Air Services
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📍 Bangkok📍 Bangkok, Bangkok, Thailand📍 thFull time

About this role

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 18,000 trained professionals
  • 346 locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

1.        To take orders and make freight and document pick-up arrangements.

2.        To distribute relevant pick up and document instructions to Trucking, Custom Brokerage and Messenger team.

3.        To review, check and verify air export documents as provided by shippers.

4.        To strictly follow export-handling procedures as established by the management.

5.        To do daily operations of customer services, including order receiving, order follow-ups, report preparation and customer retention activities.

6.        To do shipment tracking and advise local or oversea customers and offices on any discrepancies.

7.        To communicate with overseas offices, local vendors and customers on shipment inquires and to handle customers’ complaints.

8.        To handle & achieve company’s quality system such as IO, OPS, Training hours, EXCEL

9.        To take up additional assignments as required to meet with the Company needs.

Qualifications

 

  • University graduate, preferably with minimum 1 year's relevant experience.

  • Be able to work under pressure and in time frame.

  • Good communication in English.

  • Chinese speaking is preferrable.

  • Well-versed in MS Office.

 

Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday
  • Group Medical & Life & Accident Insurance
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program

Work Location: Head Office, Empire Tower, 44th Floor, South Sathorn Road, Yannawa, Bangkok, Thailand.

All your information will be kept confidential according to EEO guidelines.

Frequently Asked Questions

Is the salary disclosed for the Agent-Air Export Customer Service position at expeditors?
The salary for this Agent-Air Export Customer Service role at expeditors is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Agent-Air Export Customer Service position at expeditors located?
This Agent-Air Export Customer Service role at expeditors is based in Bangkok, Bangkok, Bangkok, Thailand, th. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Agent-Air Export Customer Service role at expeditors full-time or part-time?
This is listed as a Full time position. It is posted as a Agent-Air Export Customer Service role in the Air Services department at expeditors.
Which team or department does the Agent-Air Export Customer Service at expeditors belong to?
This Agent-Air Export Customer Service position is part of the Air Services department at expeditors. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Agent-Air Export Customer Service position at expeditors?
Click the "Apply Now" button on this page. You will be redirected to expeditors's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Agent-Air Export Customer Service job at expeditors posted?
This Agent-Air Export Customer Service position at expeditors was posted on May 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Agent-Air Export Customer Service
expeditors
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