Local Account Manager
expeditors· Account Management
About this role
Company Description
"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
Job Description
Major Duties and Responsibilities:
Strengthen relationships with existing house accounts.
Penetrate organizational structure for house accounts and develop relationships at all levels beyond main point of contact.
Understand customers' business and strategy and our role with the customer.
- Ensure customer satisfaction and follow up.
- Communicate service issues to Department Managers/Supervisors.
- Action items lists maintained and updated weekly for follow up items.
- Identify opportunities and grow business from existing house accounts.
- 10 calls per week. Preliminary schedule due by Monday afternoon. Mondays & Fridays are for setup and follow up. Tuesday-Thursday are for calls.
- Assist with collections when needed.
- Manage client profiles - separated out by location.
- Build territory maps showing number of accounts located in each city – update monthly
- Teamsell input & management for significant calls.
- Fluent in EI systems and demos in order to provide technical updated to LAM accounts
- Involve sales and operations at appropriate times.
- Share weekly schedule with all Departments to help coordinate and participate in joint account visits.
- Turn major business opportunities and proposals over to Sales and operational issues to Ops.
- Management of Business Reviews – goal is to have a minimum of one per account per year
- Continually seek improvement in procedures and services to create more efficient and cost effective operations.
- Assume lead responsibility for the efficient delivery of all local (branch) services.
- Assist, and if needed, spearhead problem resolution for issues outside of local branch.
- Insure that a functioning and agreed upon invoicing - payment process is in place.
- Meet with the local customer to maintain customer information and satisfaction.
- Be dedicated to the success of Expeditors and the program using ethical business practices, personal commitment, passion & sacrifice, and an obsession with the fundamental details of running the business!
Qualifications
Requirements- Skills, Education, Experience:
- 5 Years Account Management Experience
- Minimum two years Expeditors/industry experience.
- Ability to create/write customer requirements clearly for use by other Expeditor employees.
- Knowledge of required Expeditors operating systems as well PC skills including word processing.
- Demonstrated customer service skills and proven interpersonal skills.
- Level one Account Management certification.
- Level one Sales certification.
Additional Information
Expeditors offers excellent benefits.
Videos To Watch
Frequently Asked Questions
Is the salary disclosed for the Local Account Manager position at expeditors?
The salary for this Local Account Manager role at expeditors is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Local Account Manager position at expeditors located?
This Local Account Manager role at expeditors is based in Dublin, Dublin, Dublin, Ireland, ie. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Local Account Manager role at expeditors full-time or part-time?
This is listed as a Full time position. It is posted as a Local Account Manager role in the Account Management department at expeditors.
Which team or department does the Local Account Manager at expeditors belong to?
This Local Account Manager position is part of the Account Management department at expeditors. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Local Account Manager position at expeditors?
Click the "Apply Now" button on this page. You will be redirected to expeditors's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Local Account Manager job at expeditors posted?
This Local Account Manager position at expeditors was posted on Apr 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Local Account Manager
expeditors
You'll be redirected to expeditors's official application page on SmartRecruiters.