Transcon Outbound Agent

expeditors· Transcon Services
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📍 AZ📍 Phoenix📍 Phoenix, AZ, United States📍 usFull time

About this role

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Summary: Manage the on-time and accurate pick up, process, and transfer of Transcon shipments with a sense of urgency. Offer best-in-class customer service to Expeditors customers and network of destination branches.

Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Transcon files and reporting
  • Ensure accurate and timely client and vendor billing
  • Ensure delivery of freight and timely clearance when applicable
  • Interact with customers in arranging their shipments to meet customers service standards
  • Contribute and maintain good relationships with suppliers
  • Network communications, timely responses to emails and requests
  • Meet KPI standards in accordance with Company policy
  • Understand customers procedures and maintain updated internal SOPs

 

Qualifications

  • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
  • Effective interpersonal skills, including proven verbal and written skills.
  • Detailed oriented with ability to manage multiple job functions with minimal supervision
  • Pro-active, strong organizational skills
  • Good computer skills (Excel, Word)
  • Fluent in English

 

Additional Information

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

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Frequently Asked Questions

Is the salary disclosed for the Transcon Outbound Agent position at expeditors?
The salary for this Transcon Outbound Agent role at expeditors is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Transcon Outbound Agent position at expeditors located?
This Transcon Outbound Agent role at expeditors is based in AZ, Phoenix, Phoenix, AZ, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Transcon Outbound Agent role at expeditors full-time or part-time?
This is listed as a Full time position. It is posted as a Transcon Outbound Agent role in the Transcon Services department at expeditors.
Which team or department does the Transcon Outbound Agent at expeditors belong to?
This Transcon Outbound Agent position is part of the Transcon Services department at expeditors. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Transcon Outbound Agent position at expeditors?
Click the "Apply Now" button on this page. You will be redirected to expeditors's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Transcon Outbound Agent job at expeditors posted?
This Transcon Outbound Agent position at expeditors was posted on Apr 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Transcon Outbound Agent
expeditors
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