Senior CRM Marketing Officer (French Speaker) | SM&W

Company Description

Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide. 

As part of Groupe BPCE’s international division, Natixis in Portugal designs and delivers solutions for its two core areas – Corporate & Investment Banking and Asset & Wealth Management – as well as transversal services that support all entities across the Group. 

With more than 3,000 employees representing 46 nationalities, the teams work across Information Technology, Banking Support Activities, and Compliance, in an integrated, inclusive, and cross-functional way, supporting all business lines and platforms of the Group. 

A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company's mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.

Job Description

Main tasks and goals:

• Launches counts to inform the considerations of the Marketing project managers.
• Receives communication assets and sending the proofs (BAT).
• Sets up the campaign and channels (targeting and integrating communication assets + offline).
• Makes the KIT available in the CRM tool.

Specific Responsabilities:

• Supervises and develops the skills of the CRM Marketing Officers.
• Is responsible for the campaigns and assures their quality.
• Monitors KPIs and creates performance reports for the campaigns.
• Acts as the business responsible for evolutionary maintenance.
• Manages CRM projects (in support of the Team Leader).

Qualifications

• Marketing or Business and Economics; 
• CRM - good knowledge;
• Knowledge of Project Management concepts and tools.
• Fluent in English and French (minimum B2); 
• Rigorous;
• Organized;
• Communicative;
• Altruistic. 

Additional Information

Our workplace reflects the vibrant spirit of our locations, with initiatives such as a Green Transportation Budget, electric bikes and a flexible Hybrid Work Policy. We promote wellbeing through the Honolulu Wellness Club, a Prayer Room, a Lactation Room, and themed Villages that inspire creativity and collaboration. Through our ESG and DEI strategies, we are committed to being inclusive, caring, and fair, ensuring every voice is heard and valued.