Front of House

Verve is a Live Event and Brand Experience Agency that uses the power of live experience to win the hearts and minds of consumer and business audiences. Established in 1991, Verve is headquartered in Dublin with offices in London, Amsterdam and Singapore and as part of The Opus Group, we have partners throughout Europe and across the globe. We have a team of over 100 full time award winning professionals spanning creative, digital, events, activation, entertainment and sponsorship departments.

The Role:

Our Front of House position is fundamental to the day to day running of the business and as such, liaises with all departments. Being the first point of contact, the role-holder must be professional and have the ability to multi-task. They must also be a self-starter, be able to work confidently, and independently manage tasks from start to find. This role is varied and high paced.  

Key Responsibilities:

• Manage the reception area smoothly and efficiently
• Ensure the reception area and common spaces are tidy and manage the inventory of office.
• Facilities management.
• Greeting guests, determining their needs, and directing them to the appropriate person or department
• Manage courier bookings, taxis and deliveries
• Frank all outgoing post and ensure outbound posts are received by An Post. Sorting, distributing incoming mail, and preparing outgoing packages.
• Organise boardroom/meeting room booking and catering/lunch orders as well as tea/coffee for meetings.
• Assisting with clerical tasks like filing, data entry, photocopying, and document preparation.
• Answer, screen, and forward incoming phone calls, and respond to inquiries via email or in person.
• Booking flights, hotels, and transportation.
• Any other duties as may be relevant.

Knowledge and Experience:

• A minimum of two years experience as a Front of House Receptionist in a corporate environment.
• Excellent working knowledge of Microsoft Word, PowerPoint and Excel.
• Professional telephone manner and positive attitude.
• Excellent written and verbal communication skills.
• A professional and welcoming personality.
• Strong interpersonal skills are essential.
• Organised and have a can do attitude.
• Ability to follow through on tasks.
• Ability to work alone with good use of initiative and common sense.
• Two/three year’s administration experience would be an advantage.

Verve wants someone who is focused, with drive and enthusiasm. We are a vibrant and lively agency.  This role is office-based out of our EMEA HQ in Dublin 2.

Great Place To Work

Verve has always believed that exceptional work is rooted in an exceptional workplace. We proudly became Great Place to Work® certified in September 2025. This certification is based entirely on employee feedback and a review of our culture, affirming the environment we’ve built at Verve, grounded in trust, inclusion and genuine care for our people.

Sustainability

We believe that businesses have a crucial role to play in addressing global challenges, and we are deeply committed to driving positive change through our work and our values. Verve is proudly ISO 20121, ISO 14001 and B-Corp certified, and is one of few event agencies to hold all of these certifications. We work hard to retain this certification and are always looking for new ways to be more sustainable in our workplace and in our events. 

Diversity & Inclusion

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy. Celebrating our inclusive and diverse culture is integral to Verve. We know that for our business to thrive and to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities. Together, we continue to build a culture that encourages, supports and empowers our employees.