Service Desk Analyst

infojiniinc1
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šŸ“ MIšŸ“ PontiacšŸ“ Pontiac, MI, United StatesšŸ“ usContract

About this role

Company Description

Job Description

Below are some of the required skills that they are looking for.
Ā· Resource will not work on service desk but be assigned to a particular customer team for application support with the below job description.
Ā· Assists County users in researching and troubleshooting reported incidents relating to particular software applications while maintaining records of these incidents for further analysis to determine short and long term solutions.
Ā· Participates in the implementation, maintenance and modifications of these software applications with programmers and/or vendors. Informs affected department users of modifications in procedures, reports, system capabilities and other related changes.
Ā· Becomes the liaison between customer departments and IT staff as well as assists in the identification of department hardware and/or software needs.
Ā· Initiates Information Technology determined process re-engineering methods in operating departments.
Ā· Utilizes current county-wide and/or department specific software to complete assignments. Must have good organization and analytical skills and be an excellent communicator both written and verbally.

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.

Frequently Asked Questions

Is the salary disclosed for the Service Desk Analyst position at infojiniinc1?
The salary for this Service Desk Analyst role at infojiniinc1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Desk Analyst position at infojiniinc1 located?
This Service Desk Analyst role at infojiniinc1 is based in MI, Pontiac, Pontiac, MI, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Desk Analyst role at infojiniinc1 full-time or part-time?
This is listed as a Contract position. It is posted as a Service Desk Analyst role at infojiniinc1.
How do I apply for the Service Desk Analyst position at infojiniinc1?
Click the "Apply Now" button on this page. You will be redirected to infojiniinc1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Service Desk Analyst job at infojiniinc1 posted?
This Service Desk Analyst position at infojiniinc1 was posted on Sep 1, 2017. Apply as soon as possible ā€” early applications are often reviewed first.
Service Desk Analyst
infojiniinc1
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