Customer Service/Dispatch Specialist Consultant
About this role
Company Description
Job Description
Job Summary
- · Answers Pickup calls from customers and schedules using Via software to drivers.
- · Document performance and maintain related records accurately
- · Communicates with Service Provider; drivers; and, customers to assure maximum productivity and customer satisfaction
Knowledge, Skills, and Abilities:
- · Skill in reading and relaying information to customers, service providers and drivers.
- · Ability to deliver excellent telephone customer service utilizing verbal communication skills
- · Knowledge of the American Disability Act service area
- · Ability to problem-solve quickly and effectively customer and driver issues verbally.
Qualifications
Education and Experience:
High school diploma or GED required.
Two (2) years of Customer service or dispatching experience required.
Two (2) years of transportation or related experience is preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Frequently Asked Questions
Is the salary disclosed for the Customer Service/Dispatch Specialist Consultant position at infojiniinc1?
The salary for this Customer Service/Dispatch Specialist Consultant role at infojiniinc1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service/Dispatch Specialist Consultant position at infojiniinc1 located?
This Customer Service/Dispatch Specialist Consultant role at infojiniinc1 is based in Austin, Austin, TX, United States, TX, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service/Dispatch Specialist Consultant role at infojiniinc1 full-time or part-time?
This is listed as a Contract position. It is posted as a Customer Service/Dispatch Specialist Consultant role at infojiniinc1.
How do I apply for the Customer Service/Dispatch Specialist Consultant position at infojiniinc1?
Click the "Apply Now" button on this page. You will be redirected to infojiniinc1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service/Dispatch Specialist Consultant job at infojiniinc1 posted?
This Customer Service/Dispatch Specialist Consultant position at infojiniinc1 was posted on Aug 24, 2017. Apply as soon as possible — early applications are often reviewed first.
Customer Service/Dispatch Specialist Consultant
infojiniinc1
You'll be redirected to infojiniinc1's official application page on SmartRecruiters.