Customer Support

infojiniinc1
Apply Now ↗
📍 Austin📍 Austin, TX, United States📍 TX📍 usPart time

About this role

Company Description

Infojini, Inc is a full service IT consulting, services, and staffing firm with offices in Maryland and Washington, DC. Our firm was founded on one promise - to provide the right talent, at the right time, and at the right price. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Job Description

Overall Purpose: This position will provide support for AT&T Managed Customers. Roles & Responsibilities: 1) Customer call receipt – first point of contact for Customers for problem recording. 2) Customer verification, problem validation and documentation. 3) Ticket Management. 4) Status customer on a regular basis. 5) Manage escalations. 6) Interface with internal and external AT&T/Vendor. 7) Adhere to SLAs, processes and tools. 8) Basic trouble shooting routers/circuits.

Qualifications

Additional Information

Part time.

Frequently Asked Questions

Is the salary disclosed for the Customer Support position at infojiniinc1?
The salary for this Customer Support role at infojiniinc1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Support position at infojiniinc1 located?
This Customer Support role at infojiniinc1 is based in Austin, Austin, TX, United States, TX, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support role at infojiniinc1 full-time or part-time?
This is listed as a Part time position. It is posted as a Customer Support role at infojiniinc1.
How do I apply for the Customer Support position at infojiniinc1?
Click the "Apply Now" button on this page. You will be redirected to infojiniinc1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Support job at infojiniinc1 posted?
This Customer Support position at infojiniinc1 was posted on May 15, 2017. Apply as soon as possible — early applications are often reviewed first.
Customer Support
infojiniinc1
Apply for this role ↗

You'll be redirected to infojiniinc1's official application page on SmartRecruiters.