Help Desk Support

infojiniinc1
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📍 Dallas📍 Dallas, TX, United States📍 TX📍 usContract

About this role

Company Description

Job Description

● Service performance and availability monitoring
● Active Directory account creation
● Data backup and
● Desktop software installs
● Emergency notifications and escalations
● Troubleshoots end-user hardware and software related issues
● Provides superior customer service
● Remote Desktop Support.
● Answer Service Desk/Help Desk calls
● Working service tickets
● Other Technical duties as assigned

Qualifications

Skills/Experience:

Demonstrated Problem-Solving and solution development skills and the ability to explain problems and propose solutions with rationale to management
Strong electro-mechanical aptitude
Experience using logic and methods to solve difficult problems with effective solutions
Experience finding hidden problems
A+
MCP or MCAS or MOS certification
Strong at honest analysis, and finding hidden answers to problems.
Strong customer service communication skills

Preferences:

ITIL

Additional Information

All your information will be kept confidential according to EEO guidelines.

Frequently Asked Questions

Is the salary disclosed for the Help Desk Support position at infojiniinc1?
The salary for this Help Desk Support role at infojiniinc1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Help Desk Support position at infojiniinc1 located?
This Help Desk Support role at infojiniinc1 is based in Dallas, Dallas, TX, United States, TX, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Help Desk Support role at infojiniinc1 full-time or part-time?
This is listed as a Contract position. It is posted as a Help Desk Support role at infojiniinc1.
How do I apply for the Help Desk Support position at infojiniinc1?
Click the "Apply Now" button on this page. You will be redirected to infojiniinc1's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Help Desk Support job at infojiniinc1 posted?
This Help Desk Support position at infojiniinc1 was posted on Mar 21, 2017. Apply as soon as possible — early applications are often reviewed first.
Help Desk Support
infojiniinc1
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