Desktop Support

Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

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JOB DETAILS GIVEN BELOW:-
Title : Desktop Support
Location :Washington, DC
Duration :12+ months (Possible extension )

Qualifications

• At least Seven years of overall IT experience, including a minimum of Five years of experience providing general desktop support with previous experience opening and maintaining support cases via CA Service Desk or BMC Remedy.
• At least 5 years experience in?with installing, configuring and supporting the Microsoft XP/Vista/Windows 7/8/10 operating systems on laptops and desktop computers in a client/server environment.
• At least 5 years??experience in supporting common applications, such as Microsoft Office; experience with scripting using VB Script, Java-script, SQL, PowerShell, or HTML
• Excellent written and oral communications are required as this position will interface with clients via phone and e-mail and in person. Demonstrated ability to concisely summarize and document client issues is required.
• 2 years minimum experience planning and executing activities using with Microsoft Project, Visio, Excel, PowerPoint and SharePoint
• Strong Level 1 network and VPN diagnosis and troubleshooting skills.
• Knowledge of BlackBerry enterprise server client administration and/or AirWatch smart phone support.
• Demonstrated analytical and problem solving skills.
• Strong interpersonal and communication skills who can work with people at various levels of the organization.

Additional Information

All your information will be kept confidential according to EEO guidelines.