(Campbelltown) Mental Health Support Worker – Complex Care

sydneyhealthcare· Sydney/Hunter Valley Home Care
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🌍 Remote📍 Bradbury, New South Wales, Australia📍 RemoteCasual

About this role

Home care and Community Support Worker –  Complex care


Sydney Health & Care Services (SHCS) is growing across Greater Sydney. We're looking for reliable Community Support Workers who can support participants living with mental health challenges — including complex behaviours and dual diagnosis (drug & alcohol) in Bradbury 2560


Please read this information carefully before applying. Shortlisting will be done depending on the answers provided to additional questions on this application. Failure to answer them correctly will result in automatic disqualification.


Details of participant:


Mature Female participant with Acquired Brain Injury, Mental Health complexity, Alcohol and Drug Abuse and refusals. Home Environment can be unclean and participant may experience incontinence.


Supports: (Females only - Due to the nature of personal care and privacy requirements, this role is open to female applicants only (genuine occupational requirement).


Urgent shifts available:

Monday: 10am to 2pm 

Tuesday: 10am to 2pm 

Wednesday: 3pm to 7pm 

Thursday: 3pm to 7pm 


Other shifts: 

Monday to Thursday: 10am to 2pm and 3pm to 7pm  Friday: 10am to 2pm  Saturday and Sunday: 10am to 2pm and 3pm to 7pm 


Key Responsibilities of this role:


  • Experience supporting people with complex needs, ABI, and/or mental health
  • Supervision and prompting of medication administration
  • Strong emotional regulation and calm communication style
  • Use validation, reassurance, and redirection during distress
  • Respect choice and control, including refusal of support
  • Follow Behaviour Support Plans and safety protocols
  • Maintain accurate, objective documentation
  • Personal care and manual handling when necessary
  • Assistance with hygiene, cleaning, and bedding


Essential requirements of this role:


  • A reliable car with comprehensive insurance (mandatory), Australian driver's licence, and willingness to travel across Sydney
  • Proven reliability, professionalism, and excellent communication
  • Minimum 6 months experience in mental health, disability support, or community services (or Certificate IV in Mental Health)
  • Calm under pressure; strong judgment and boundaries
  • Smartphone literacy for rostering and documentation
  • NDIS Worker Screening Check
  • Working With Children Check (NSW)
  • First Aid & CPR
  • Police Check
  • Unrestricted work rights in Australia


Why join SHCS


  • Consistent shifts with a supportive team and on-the-ground coaching
  • Pathway to part-time employment after consistent performance
  • Paid training and upskilling in behaviour support and mental health
  • Competitive Award pay with penalties and allowances, plus KM reimbursement
  • Meaningful work where your reliability genuinely changes lives

Frequently Asked Questions

Is the salary disclosed for the (Campbelltown) Mental Health Support Worker – Complex Care position at sydneyhealthcare?
The salary for this (Campbelltown) Mental Health Support Worker – Complex Care role at sydneyhealthcare is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the (Campbelltown) Mental Health Support Worker – Complex Care job at sydneyhealthcare remote?
Yes, this (Campbelltown) Mental Health Support Worker – Complex Care position at sydneyhealthcare is remote, with team members based in Bradbury, New South Wales, Australia, Remote. You can work from home or anywhere in the supported regions.
Is the (Campbelltown) Mental Health Support Worker – Complex Care role at sydneyhealthcare full-time or part-time?
This is listed as a Casual position. It is posted as a (Campbelltown) Mental Health Support Worker – Complex Care role in the Sydney/Hunter Valley Home Care department at sydneyhealthcare.
Which team or department does the (Campbelltown) Mental Health Support Worker – Complex Care at sydneyhealthcare belong to?
This (Campbelltown) Mental Health Support Worker – Complex Care position is part of the Sydney/Hunter Valley Home Care department at sydneyhealthcare. See the full job description for more information about the team structure and responsibilities.
How do I apply for the (Campbelltown) Mental Health Support Worker – Complex Care position at sydneyhealthcare?
Click the "Apply Now" button on this page. You will be redirected to sydneyhealthcare's official application portal hosted on bamboohr where you can submit your application directly.
When was the (Campbelltown) Mental Health Support Worker – Complex Care job at sydneyhealthcare posted?
This (Campbelltown) Mental Health Support Worker – Complex Care position at sydneyhealthcare was posted on May 26, 2026. Apply as soon as possible — early applications are often reviewed first.
(Campbelltown) Mental Health Support Worker – Complex Care
sydneyhealthcare
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