South Coogee — Mental Health Support Worker – Complex Care

sydneyhealthcare· Sydney/Hunter Valley Home Care
Apply Now ↗
🌍 Remote📍 Remote📍 South Coogee, New South Wales, AustraliaCasual

About this role

Sydney Health & Care Services (SHCS) is growing across Greater Sydney. We're looking for reliable Community Support Workers who can support participants living with mental health challenges — including complex behaviours and dual diagnosis (drug & alcohol) in South Coogee



Details of two participants:

1) Mature Male participant with active Alcohol and Drug Abuse, physical aggression and suicidal ideation behaviours.

Supports: (Male or female support worker)

Shifts:

Monday to Sunday 9am to 12pm


2) Male participant with diagnosed with schizophrenia and has a history of medication non-compliance.

History of alcohol use prior to hospital admission, alcohol dependency - does drink but has not been flagged as a significant concern

Heavy smoker and smokes in presence of support workers at home

Very disorganised and occasional delusional thoughts


Shifts:

Monday to Sunday 7.30am to 10.30am, 4.30pm to 7.30pm - assistance with daily living activities

CP supports: Monday, Wednesday, Thursday and Saturday - 1pm to 3pm


Key Responsibilities of this role:

  • Experience supporting people with complex needs, ABI, and/or mental health
  • Supervision and prompting of medication administration
  • Strong emotional regulation and calm communication style
  • Use validation, reassurance, and redirection during distress
  • Respect choice and control, including refusal of support
  • Follow Behaviour Support Plans and safety protocols
  • Maintain accurate, objective documentation
  • Personal care and manual handling when necessary
  • Assistance with hygiene, cleaning, and bedding


Essential requirements of this role:


  • A reliable car with comprehensive insurance (mandatory), Australian driver's licence, and willingness to travel across Sydney
  • Proven reliability, professionalism, and excellent communication
  • Minimum 6 months experience in mental health, disability support, or community services (or Certificate IV in Mental Health)
  • Calm under pressure; strong judgment and boundaries
  • Smartphone literacy for rostering and documentation
  • NDIS Worker Screening Check
  • Working With Children Check (NSW)
  • First Aid & CPR
  • Police Check
  • Unrestricted work rights in Australia


Why join SHCS

  • Consistent shifts with a supportive team and on-the-ground coaching
  • Pathway to part-time employment after consistent performance
  • Paid training and upskilling in behaviour support and mental health
  • Competitive Award pay with penalties and allowances, plus KM reimbursement
  • Meaningful work where your reliability genuinely changes lives

Frequently Asked Questions

Is the salary disclosed for the South Coogee — Mental Health Support Worker – Complex Care position at sydneyhealthcare?
The salary for this South Coogee — Mental Health Support Worker – Complex Care role at sydneyhealthcare is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the South Coogee — Mental Health Support Worker – Complex Care job at sydneyhealthcare remote?
Yes, this South Coogee — Mental Health Support Worker – Complex Care position at sydneyhealthcare is remote, with team members based in Remote, South Coogee, New South Wales, Australia. You can work from home or anywhere in the supported regions.
Is the South Coogee — Mental Health Support Worker – Complex Care role at sydneyhealthcare full-time or part-time?
This is listed as a Casual position. It is posted as a South Coogee — Mental Health Support Worker – Complex Care role in the Sydney/Hunter Valley Home Care department at sydneyhealthcare.
Which team or department does the South Coogee — Mental Health Support Worker – Complex Care at sydneyhealthcare belong to?
This South Coogee — Mental Health Support Worker – Complex Care position is part of the Sydney/Hunter Valley Home Care department at sydneyhealthcare. See the full job description for more information about the team structure and responsibilities.
How do I apply for the South Coogee — Mental Health Support Worker – Complex Care position at sydneyhealthcare?
Click the "Apply Now" button on this page. You will be redirected to sydneyhealthcare's official application portal hosted on bamboohr where you can submit your application directly.
When was the South Coogee — Mental Health Support Worker – Complex Care job at sydneyhealthcare posted?
This South Coogee — Mental Health Support Worker – Complex Care position at sydneyhealthcare was posted on Jun 5, 2026. Apply as soon as possible — early applications are often reviewed first.
South Coogee — Mental Health Support Worker – Complex Care
sydneyhealthcare
Apply for this role ↗

You'll be redirected to sydneyhealthcare's official application page on bamboohr.