Service Technician

nickscali· Warehouse
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📍 Brisbane📍 Brisbane, QLD, Australia📍 QLD📍 auFull time

About this role

Company Description

As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation.

For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 111 showrooms across Australia and New Zealand, with exciting plans for further expansion in 2025.

Join an iconic Australian retail organization and be part of an international ASX-listed company that values career development in a supportive team environment. 

What We Offer:

  • Competitive salary with generous incentives.  
  • Continuous training and career development opportunities.
  • A supportive team environment that values innovation and improvement.

Job Description

We are looking for a Service Technician to join our team in Queensland.

In this hands-on role, you will provide exceptional after-sales service and technical support to our customers by attending scheduled service calls, assessing, and repairing furniture with professionalism and care.

What you’ll be doing:

  • Attending customer homes to assess and repair furniture with a focus on customer satisfaction.
  • Troubleshooting issues and determining the most appropriate repair solutions.
  • Maintaining accurate documentation including service reports and photo records.
  • Collaborating with internal departments to ensure a seamless customer experience.
  • Maintaining your tools, equipment and company vehicle to ensure reliability.
  • Committing to health and safety practices and proactive hazard reporting.

Qualifications

  • Previous experience in a hands-on service, repair, or technical role (furniture or similar industry highly regarded).
  • Strong problem-solving and time management skills.
  • High attention to detail when completing service documentation.
  • Excellent customer service and communication skills.
  • A valid driver’s licence (mandatory).

If you're passionate about delivering high-quality service and want to be part of a leading brand known for excellence, we’d love to hear from you!

Apply today and help us continue to deliver the exceptional Nick Scali experience to our valued customers.

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Service Technician position at nickscali?
The salary for this Service Technician role at nickscali is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Service Technician position at nickscali located?
This Service Technician role at nickscali is based in Brisbane, Brisbane, QLD, Australia, QLD, au. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Service Technician role at nickscali full-time or part-time?
This is listed as a Full time position. It is posted as a Service Technician role in the Warehouse department at nickscali.
Which team or department does the Service Technician at nickscali belong to?
This Service Technician position is part of the Warehouse department at nickscali. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Service Technician position at nickscali?
Click the "Apply Now" button on this page. You will be redirected to nickscali's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Service Technician job at nickscali posted?
This Service Technician position at nickscali was posted on Aug 5, 2025. Apply as soon as possible — early applications are often reviewed first.
Service Technician
nickscali
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