Donation Route Driver (Warehouse)

Position Reports to:  CPC Manager

Position Description:

The VTS Central Processing Center Driver will help drive VTS profitability through donation pickups and sales of bulk goods.

Capability Requirements:  The individual must…

         1. Love our Lord and commit to our mission...

We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments. 
        2.  Embody and embrace our values…
             Urgent Pursuit
             Sacrificial Service
             Intentional Development
             Clear Communication
             Complete Alignment
             Excellent Execution

      3. Ability to clearly communicate with customers of all types via e-mail and
          phone.

      4. Provide exceptional customer service to all customers and donors

      5. Possess a valid driver’s license

      6. Pass a DOT medical exam (paid for by Vapor Thrift Store)

      7. Be able to repeatedly lift 50+ pounds over a full-time shift

Time Requirements: 

 Position will be full-time -40 Hours per week. 

Overtime will be approved on an exception basis by the Chief Business Officer.

Travel Requirements:

Extensive daily local travel is required in a Vapor Thrift Store vehicle (up to one hour radius from stores), in addition to once monthly staff meetings (within 20 mins of the store).

Equipment Requirements/Regulatory 

• Position requires a DOT health certification annually.
• Position requires clear Motor Vehicle Report.
• Employee must complete and pass Forklift Certification Training and be Certified.

Position Duties:

The VTS Central Processing Center Driver will help drive VTS profitability through donation pickups and sales of bulk goods.

1.  Excellent Customer Service

• Greet every customer and treat them with respect, optimism and joy at all times
• Answer any and all questions for customers
• Assist with any customer needs
• Properly thank each customer for their business and donation
• Escalate any customer service needs to Assistant Store Managers or Store Manager as needed
• Share the vision and mission of Vapor Ministries with customers

2.  Oversee Bulk Processing

• Transfer all bulk/rag loads from all VTS store locations
• Oversee warehouse operations/space at CPC
• Track bulk inventory and coordinate with CBO on the scheduling of bulk sales
• Schedule truck maintenance with CBO, as needed
• Maintain and ensure compliance with all applicable OSHA requirements
• Inspect and report any maintenance needs of all material handling equipment
  

3.  Donation Pick Ups

• Handle all donation pick-up requests, call donors, schedule pick-ups, evaluate items, load and transport to appropriate VTS location.
• Oversee warehouse operations/space at CPC

4.   Opening/Closing

•  If scheduled to open/close, perform and complete opening/closing checklist procedures
  
• Assist in opening/closing of retail store, if needed

5.    Housekeeping

• Ensure a properly organized workspace during operating hours
• Maintain organized, clean and safe working area in bulk sales/processing areas

Disclaimer:
Other duties may be assigned as necessary on a temporary and infrequent basis.