Receiving Team Member (Vestavia)

Position Reports to:  Warehouse Assistant Store Manager

Position Description:

The Receiving Associate will help drive VTS profitability by greeting donors, sorting donations, and carefully selecting sellable items for Vapor Thrift Store to sell.

Capability Requirements:  The individual must…

1. Love our Lord and commit to our mission…

We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.

   2. Embody and embrace our values…

• 
  Urgent Pursuit
• 
  Sacrificial Service
• 
  Intentional Development
• 
  Clear Communication
• 
  Complete Alignment
• 
  Excellent Execution

   3. Have excellent customer service skills with an upbeat, positive, and joyful demeanor

   4. Able to work outside in all year-round temperatures (i.e., freezing winter through Alabama summer temperatures exceeding 100*)

   5. Able to kindly, but firmly enforce VTS policies on non-accepted items

   6. Repeatedly lift 50+ pounds unassisted

   7. Quickly and efficiently evaluate “keep or trash” for all donated items

Time Requirements: 

This position will require between 8-40 hours per week depending on need and availability.

Travel Requirements:

Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store)

 Position Duties:

The Receiving Associate will help drive VTS profitability by greeting donors, sorting donations, and carefully selecting sellable items for Vapor Thrift Store to sell.

1. 
   Excellent Customer Service

• 
  Greet every customer and treat them with respect, optimism and joy at all times
• 
  Answer any and all questions for customers
• 
  Assist with any customer needs
• 
  Properly thank each customer for their business and donation
• 
  Escalate any customer service needs to Assistant Store Managers or Store Manager as needed
• 
  Share the vision and mission of Vapor Ministries with customers

1. 
   Receiving

• 
  Quickly and efficiently unload all donor vehicles
• 
  Inspect each donated item for quality and condition and sort to proper department or trash
• 
  Maintain a clean and organized donation area throughout the work day
• 
  Remove all trash/recycling to the dumpster areas
• 
  Retrieve and load furniture for customers that are sold inside the store

1. 
   Opening/Closing

• 
  If scheduled to open or close, perform and complete the opening/closing checklist procedures

1. 
   Housekeeping

• 
  Ensure a properly organized workspace during operating hours
• 
  Close receiving and the warehouse and leave it organized, stocked, and ready to be used the next work day

1. 
   Trash & Exterior Excellence

• 
  Maintain the cleanliness of the dumpster and overflow areas
• 
  Maintain the cleanliness and visual excellence of the exterior areas of the store

Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.