Customer Support Specialist - Italian
wefi· Customer Support
About this role
About the Company
We at WeFi believe that everyone should have access to the global economy. Our mission is to make wealth an universal right.
We are building a financial ecosystem powered by blockchain and AI technologies to answer the global population's need for a better banking proposition - a money institution that works for you, not the other way around. As part of our team, you will help us build an entirely new network for the world’s money, for everyone, everywhere.
What you will do
- Respond to customer inquiries via social media and chat, ensuring timely and accurate assistance.
- Resolve customer complaints and issues with professionalism, offering effective solutions to ensure satisfaction.
- Maintain customer records and update account information in the CRM system to ensure accuracy.
- Collaborate with other teams (e.g technical support) to address customer needs and improve service quality.
- Working hours 4AM-4PM UTC+4 timezone Monday-Sunday
What we’re looking for
- Strong computer skills
- Excellent communication skills
- Excellent Italian and English language both spoken and written
- Crypto knowledge and expertise nice to have
- Live translation skills nice to have
Apply now!
Frequently Asked Questions
Is the salary disclosed for the Customer Support Specialist - Italian position at wefi?
The salary for this Customer Support Specialist - Italian role at wefi is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Customer Support Specialist - Italian job at wefi remote?
Yes, this Customer Support Specialist - Italian position at wefi is remote, with team members based in Remote, Remote, Remote, Italy. You can work from home or anywhere in the supported regions.
Is the Customer Support Specialist - Italian role at wefi full-time or part-time?
This is listed as a Contractor position. It is posted as a Customer Support Specialist - Italian role in the Customer Support department at wefi.
Which team or department does the Customer Support Specialist - Italian at wefi belong to?
This Customer Support Specialist - Italian position is part of the Customer Support department at wefi. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Support Specialist - Italian position at wefi?
Click the "Apply Now" button on this page. You will be redirected to wefi's official application portal hosted on bamboohr where you can submit your application directly.
When was the Customer Support Specialist - Italian job at wefi posted?
This Customer Support Specialist - Italian position at wefi was posted on Oct 20, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Support Specialist - Italian
wefi
You'll be redirected to wefi's official application page on bamboohr.