Intern - Business Systems
vitalhub· General Administration
About this role
Core Responsibilities
- Administer and support internal business systems to ensure smooth and reliable operations.
- Manage user access across systems, including password resets, role assignments, and periodic access reviews/audits.
- Handle user account lifecycle management (provisioning, de-provisioning, and access modifications) in line with security and compliance standards.
- Monitor system usage and enforce organizational IT and security policies through proper governance controls.
- Manage and resolve support requests using Freshdesk, ensuring timely response and resolution within defined SLAs.
- Act as the first point of contact for system-related issues, providing effective troubleshooting and user support.
- Coordinate with global users to resolve access issues, login problems, and system-related queries efficiently.
Maintain accurate records of requests, resolutions, and system changes for audit and reporting purposes.
Qualifications & Experience
- Currently pursuing or completed a Degree in Business Administration, Information Technology, or a related field.
- Strong written and verbal communication skills in English.
- Familiarity with ERP and order management systems such as NetSuite and Order Desk is an added advantage.
- Proficient in Microsoft Office applications (Excel, Word, Outlook, etc.).
- Ability to work in a fast-paced environment, manage multiple priorities, and meet tight deadlines with accuracy.
- Strong attention to detail, problem-solving skills, and a proactive mindset.
Frequently Asked Questions
Is the salary disclosed for the Intern - Business Systems position at vitalhub?
The salary for this Intern - Business Systems role at vitalhub is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Intern - Business Systems position at vitalhub located?
This Intern - Business Systems role at vitalhub is based in Colombo, Western, Sri Lanka, Hybrid. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Intern - Business Systems role at vitalhub full-time or part-time?
This is listed as a Intern position. It is posted as a Intern - Business Systems role in the General Administration department at vitalhub.
Which team or department does the Intern - Business Systems at vitalhub belong to?
This Intern - Business Systems position is part of the General Administration department at vitalhub. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Intern - Business Systems position at vitalhub?
Click the "Apply Now" button on this page. You will be redirected to vitalhub's official application portal hosted on bamboohr where you can submit your application directly.
When was the Intern - Business Systems job at vitalhub posted?
This Intern - Business Systems position at vitalhub was posted on May 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Intern - Business Systems
vitalhub
You'll be redirected to vitalhub's official application page on bamboohr.