Sales Assistant - Max Mara Department London

maxmarafashiongroup· Retail stores
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📍 England📍 London📍 London, England, United Kingdom📍 gbFull time

About this role

Company Description

Job Description

SALES ADVISOR FULL TIME @ MAX MARA CONCESSION – LONDON DEPARTMENT STORE

Max Mara is looking for a passionate Sales Advisor to join our team within one of London's most prestigious department stores.

As a Sales Advisor, you will be the face of Max Mara on the shop floor — embodying the brand's heritage, craftsmanship and refined Italian elegance, while delivering an exceptional client experience to a discerning international clientele.

Key Responsibilities

  • Welcome and assist clients in line with Max Mara's brand philosophy, service standards and quality expectations
  • Drive individual and team sales targets set by the Store Manager, contributing to the overall performance of the location
  • Build, develop and nurture long-term client relationships through proactive clienteling activities (CRM tools, follow-ups, appointments, in-store events)
  • Provide expert styling advice and product storytelling, communicating the heritage, materials and craftsmanship behind each piece
  • Ensure visual merchandising standards are consistently maintained and that the floor is impeccably presented at all times
  • Continuously develop product knowledge, fashion awareness and competitor insight
  • Handle client queries, after-sales requests and complaints with professionalism and discretion
  • Act as a true brand ambassador within the multi-brand department store environment, representing Max Mara's values and customer-centric culture

Candidate Profile

  • Minimum 1–3 years of retail experience; previous experience in luxury fashion or within a London department store is a strong advantage
  • Fluent English
  • Genuine passion for fashion, style and the Max Mara universe
  • Proven ability to build a personal client book and develop loyal relationships
  • Goal-oriented, proactive and motivated by both personal and team KPIs
  • Polished presentation, excellent interpersonal skills and a true service mindset
  • Flexibility to work weekends, peak trading periods and key retail events

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ABOUT MAX MARA FASHION GROUP

Max Mara Fashion Group is recognized worldwide as the forerunner of modern pret-à-porter.

The first Italian clothing company, founded in 1951, with the aim of offering "haute de gamme" women's clothing produced according to industrial processes of excellence.

Passion, commitment and tradition have created a unique fashion style:

● 9 brands

● 60+ collections per season

● 14,000,000+ items sold per year

● 105 countries in the world

● 2,500+ mono-brand stores

● 10,000+ multi-brand stores

● 27 languages spoken

● 5,500+ collaborators in the world

Our organisational structure is based on 44 Departments including Fashion Design, Marketing & Sales, Operations, Retail, ICT, Architecture Design, Economics, BI, etc.

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We are committed to equality of opportunity for all employees.

We accept and value the differences between people, without any bias, including but not limited to: race, ethnicity, gender, gender identity, sexual orientation, age, social class, physical ability or attributes, religious or ethical values system, national origin, and political beliefs.

Qualifications

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Sales Assistant - Max Mara Department London position at maxmarafashiongroup?
The salary for this Sales Assistant - Max Mara Department London role at maxmarafashiongroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sales Assistant - Max Mara Department London position at maxmarafashiongroup located?
This Sales Assistant - Max Mara Department London role at maxmarafashiongroup is based in England, London, London, England, United Kingdom, gb. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sales Assistant - Max Mara Department London role at maxmarafashiongroup full-time or part-time?
This is listed as a Full time position. It is posted as a Sales Assistant - Max Mara Department London role in the Retail stores department at maxmarafashiongroup.
Which team or department does the Sales Assistant - Max Mara Department London at maxmarafashiongroup belong to?
This Sales Assistant - Max Mara Department London position is part of the Retail stores department at maxmarafashiongroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sales Assistant - Max Mara Department London position at maxmarafashiongroup?
Click the "Apply Now" button on this page. You will be redirected to maxmarafashiongroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Sales Assistant - Max Mara Department London job at maxmarafashiongroup posted?
This Sales Assistant - Max Mara Department London position at maxmarafashiongroup was posted on Jun 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Sales Assistant - Max Mara Department London
maxmarafashiongroup
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