Front Office Business Officer (Lagos)

Company Description

We are a business support services firm with offerings in Human Resource Management, Immigration and Real Estate Consulting. We leverage our expertise and strategic alliances to support businesses. 

The role of our staff is to set the organisation’s strategic direction, ensuring delivery and upholding values that drives the organisation towards it set goals. We currently seek to recruit into our workforce a smart, intelligent and enthusiastic individual that can align his/her goals with that of the organisation.

Job Description

• Provides customer service support to the organization by obtaining, analyzing and
• verifying the accuracy of order information in a timely manner.
• Prepares customer service summary reports.
• Co-ordinates the handling of difficult and/or unusual situations.
• Ensures and provides quality service to both internal and external customers
• Handle inbound customer service calls with professionalism.
• Answer customer inquiries and follow through on requests.
• Take thorough notes and promptly forward action items that need to be handled by others.
• Make outbound calls to business customers.

Qualifications

• BSc/HND from an accredited University
• Must have completed the mandatory 1year National Service (NYSC)
• Excellent Communication and Interpersonal Skills

Required Skills:

Interested candidates must; 

Possess excellent listening skills

Be a good time manager 

Be able to take initiative and be proactive

Have good knowledge of Computer applications (Microsoft Office)

Possess excellent note taking skills

Be friendly and willing to profer solutions 

Additional Information

Applicants who do not qualify with the above criteria need not apply as only successful candidates will be contacted.