Customer Relations Officer, Port Harcourt
About this role
Company Description
Our client, a major player in the insurance industry is currently looking to hire dynamic individuals to fill the role of a Customer Relations Officer. Candidates will be deployed to clients various affiliates to deliver customer focused selling and transactions on behalf of the firm
Job Description
- Business development and client relations
- Perform underwriting, claims and finance related functions
- Market and product research analysis. (Customer product feedback & Competitors intelligence) to know what products we can improve on.
- Provides customer service support to the organization by obtaining, analyzing and
- verifying the accuracy of order information in a timely manner.
- Prepares customer service summary reports.
- Ensures and provides quality service to both internal and external customers
- Handle inbound customer service calls with professionalism.
- Answer customer inquiries and follow through on requests.
- Make outbound calls to business customers.
Qualifications
- A first degree
- Must possess a minimum of 2 years working experience in sales or customer service in a financial or customer selling oriented industry
- Excellent communication and interpersonal skills.
- Good planning and organizational skills.
- The ability to understand and analyze sales figures.
Additional Information
Interested candidates must;
Have good communication skills
Possess excellent listening skills
Be a good time manager
Ba able to take initiative and be proactive
Have good knowledge of Computer applications (Microsoft Office)
Possess excellent note taking skills
Be friendly and wiling to proffer solutions
Innovative and smart
Frequently Asked Questions
Is the salary disclosed for the Customer Relations Officer, Port Harcourt position at fosadconsulting?
The salary for this Customer Relations Officer, Port Harcourt role at fosadconsulting is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Relations Officer, Port Harcourt position at fosadconsulting located?
This Customer Relations Officer, Port Harcourt role at fosadconsulting is based in Port Harcourt, Port Harcourt, Rivers, Nigeria, Rivers, ng. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Relations Officer, Port Harcourt role at fosadconsulting full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Relations Officer, Port Harcourt role at fosadconsulting.
How do I apply for the Customer Relations Officer, Port Harcourt position at fosadconsulting?
Click the "Apply Now" button on this page. You will be redirected to fosadconsulting's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Relations Officer, Port Harcourt job at fosadconsulting posted?
This Customer Relations Officer, Port Harcourt position at fosadconsulting was posted on Nov 17, 2015. Apply as soon as possible — early applications are often reviewed first.
Customer Relations Officer, Port Harcourt
fosadconsulting
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