Senior L&OD Specialist

Company Description

KMS Technology is a strategic engineering company helping businesses turn bold ideas into high-impact solutions—faster. Founded in 2009 as a U.S.-based services company, we’ve grown into a global organization with locations in the US, Vietnam, Mexico and Poland. KMS is trusted globally for the quality of our engineering and consulting services. We bring deep expertise in product development and quality assurance, Data & AI-native engineering, and delivery excellence to every engagement. Our mission is to help customers build what’s next—accelerating innovation, crafting brilliant solutions, and creating  real-world impact. At KMS, we believe sustainable growth is built on the success of our clients and employees, and in making a lasting contribution to our communities.

More about KMS Technology:

Website: https://kms-technology.com 

LinkedIn: https://www.linkedin.com/company/kms-technology

Job Description

Job Summary:

The Senior HR Executive (L&OD) plays a key role in designing, implementing, and continuously improving learning and organizational development initiatives that enhance employee capability, performance, and organizational effectiveness.

This role requires a proactive and analytical professional who can independently manage initiatives, partner with stakeholders, and contribute to building a culture of continuous learning, high performance, and organizational growth.

This position reports directly to the Senior L&OD Manager and collaborates with stakeholders across functions, particularly at junior to middle management levels within KMS.

Responsibilities:

LEARNING AND DEVELOPMENT (L&D)

Program Development and Implementation:

• Design and implement learning and development programs aligned with organizational goals, business needs, and capability frameworks.

• Conduct training needs analysis (TNA) using data-driven insights and stakeholder consultation.

• Develop structured learning solutions, including onboarding, functional training, leadership development, and soft skills programs.

• Lead or independently manage small-to-medium L&D projects or key workstreams within larger initiatives.

Training Delivery & Facilitation:

• Facilitate engaging training sessions, workshops, and learning interventions using a variety of instructional methods.

• Apply modern learning approaches such as blended learning, digital learning, and experiential learning.

• Coach and support internal trainers or subject matter experts (SMEs) in delivering effective training sessions.

Learning Effectiveness & Evaluation:

• Design and implement evaluation frameworks to measure training effectiveness (e.g., Kirkpatrick model or equivalent).

• Analyze learning data and feedback to assess impact and identify improvement opportunities.

• Continuously enhance learning content, delivery methods, and learner experience based on insights and best practices.

Learning Management System (LMS) & Data Management:

• Manage and optimize LMS operations, ensuring learning data accuracy, accessibility, and reporting effectiveness.

• Generate insights and reports on learning metrics to support decision-making and continuous improvement.

Stakeholder Engagement & Consulting:

• Act as a trusted L&D partner to stakeholders by providing advisory support on capability development and learning solutions.

• Collaborate with cross-functional teams to embed learning into daily work and promote a learning culture.

Research and Innovation:

• Stay up to date with industry trends, emerging technologies, and best practices in L&D.

• Proactively recommend and pilot new learning tools, methodologies, and digital solutions to enhance learning effectiveness.

ORGANIZATIONAL DEVELOPMENT (OD):

Organizational Effectiveness & Process Improvement:

• Support the design and continuous improvement of HR frameworks, including performance management, competency frameworks, and career development pathways.

• Analyze organizational data (e.g., engagement, performance, capability gaps) to identify trends and recommend improvement actions.

Performance Management (PMS):

• Support the implementation and enhancement of the Performance Management System (PMS).

• Partner with HRBP and stakeholders to ensure effective calibration, alignment, and adoption of performance practices.

• Provide guidance to employees and managers on PMS processes, tools, and expectations.

Talent Development & Succession Planning:

• Contribute to talent review and succession planning processes.

• Support identification and development planning for key talent and high-potential employees.

• Align learning interventions with talent development strategies.

Change Management:

• Support change initiatives by coordinating communication, training, and engagement activities.

• Assist in change impact assessments and ensure smooth adoption of new processes or systems.

Culture & Engagement:

• Contribute to initiatives that enhance organizational culture, employee engagement, and employee experience.

• Support engagement surveys, analysis, and follow-up action planning.

Stakeholder Consulting:

• Act as a partner to stakeholders by providing insights and recommendations on organizational development topics.

• Support managers in addressing team effectiveness, performance, and engagement challenges.

Qualifications

Education & Experience

• Bachelor’s degree in L&D, Organizational Development, Human Resources, Business Administration, or a related field

• Minimum 5 years of experience in L&D & OD functions

• Experience in HR projects related to capability development, OD, or talent management

• Experience working in large technology companies is an advantage

Functional & Technical Expertise

• Strong understanding of adult learning principles and organizational development practices

• Experience with Learning Management Systems (LMS) and e-learning tools

• Strong data analysis and reporting skills with the ability to generate actionable insights

• Familiarity with AI applications in HR/L&D (e.g., generative AI, learning platforms, analytics tools) is a plus

• Proficiency in Microsoft Office and Google Workspace

Communication & Stakeholder Management

• Strong communication skills in English (Upper-Intermediate or above)

• Excellent stakeholder management and consulting skills

• Strong presentation and facilitation skills (training/events)

Additional Information

Perks You'll Enjoy 

• Working in one of the Best Places to Work in Vietnam
• Building large-scale & global software products
• Working & growing with Passionate & Talented Team
• Diverse careers opportunities with Software Outsourcing, Software Product Development, IT Solutions & Consulting
• Attractive Salary and Benefits
• Performance appraisals every year and performance bonus
• Onsite opportunities: short-term and long-term assignments in North American (U.S, Canada), Europe, Asia.
• Flexible working time
• Various training on hot-trend technologies, best practices and soft skills
• Premium healthcare insurance for you and your loved ones
• Company trip, big annual year-end party every year, team building, etc.
• Fitness & sport activities: football, tennis, table-tennis, badminton, yoga, swimming…
• Joining community development activities: 1% Pledge, charity every quarter, blood donation, public seminars, career orientation talks,…
• Free in-house entertainment facilities (foosball, ping pong, gym…), coffee, and snack (instant noodles, cookies, candies…)

And much more, join us and let yourself explore other fantastic things!