Team Leader - Care Professional Lead

Company Description

Home Instead is the world’s leading provider of non-medical care and companionship services for older people. Our clients & staff are the heart and soul of Home Instead.

At Home Instead Dundee & South Angus, we don’t believe in one-size-fits-all care. Our Care Professionals provide personalised, high-quality home care that adapts to each client’s changing needs helping them live safely, happily, and independently in their own homes.

We’re proud to deliver care that’s guided by compassion, respect, and excellence  every single day

Job Description

As a Care Professional Lead, you’ll be the vital link between our Care Professionals, clients, and office team.

Your role is to ensure that every client receives outstanding, tailored support  and that every Care Professional feels valued, confident, and empowered to deliver their best.

You’ll use your knowledge and experience to:

• Ensure Care Plans are understood and followed meeting each client’s needs and preferences.
• Support, mentor, and develop Care Professionals in their roles.
• Monitor care quality and take action to make improvements when needed.
• Build strong relationships with clients, families, and the wider care team.
• Promote best practice and uphold Home Instead’s high standards at all times.

No two days will be the same — but every day, you’ll make a real difference.

Qualifications

We’re looking for someone who is compassionate, confident, and committed to delivering exceptional care.

You’ll bring:

• SVQ Level 3 in Health and Social Care (or currently working towards it).
• Experience in the care sector, providing a wide range of personal care services.
• A passion for developing and nurturing others.
• Strong communication skills and the ability to build trust quickly.
• Good understanding of health and social care legislation and best practice.
• Confidence using care management technology and supporting others with it.
• Excellent organisational and administrative skills.
• A full UK driving licence and access to transport.

Additional Information

What We Offer

• Employee Assistance Programme (EAP)
• Pension Scheme
• Employee Benefits and Discounts Programme
• Free On-Site Parking
• Supportive, fun, and fast-paced work environment
• Ongoing training and career development opportunities

Join Our Team

If you’re passionate about making a difference and want to lead by example in a supportive, award-winning team  - we’d love to hear from you.

Apply today and help us provide care that truly changes lives.

Contact us on 01382 722321 or apply online to start your new, rewarding career with Home Instead Dundee & South Angus.

We encourage applications from all sections of the community as we want to reflect the towns and villages in which we work.

Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment, therefore this role is subject to enhanced criminal record checks.