Field Care Supervisor

Company Description

For the first time in history, older adults outnumber the young. This means that society's existing models of delivering care are unsustainable. Home Instead's mission is to enhance the lives of ageing adults and their families, and to pioneer greater professionalism within care work each smile at a time!

Job Description

Join Our Team as a Field Care supervisor !

Are you a caring professional looking for a rewarding new opportunity? Home Instead is hiring Field Care Supervisor in Bourne, Sleaford, and surrounding areas!

As a Field Care Supervisor, you will :

• Support and manage clients’ care from start to finish, ensuring a personal, high-quality service.
• Create and update care plans, conduct care assessments, and supervise Care Professionals.
• Provide guidance to team members to ensure outstanding care delivery.
• Complete quality assurance visits and maintain compliance and client satisfaction

Why Join Us?

• Be part of a supportive, dynamic team making a real difference in clients' lives.
• Enjoy a varied role where no two days are the same.

Ready to take the next step? Apply now to start your journey with Home Instead and help us provide exceptional, person-centred care!

New Client Care:

• Attend care consultations 
• Complete the care Plans
• Prepare all documents required for the client
• Carry out Care Professional introductions to the client and complete all documentation fully.  
• Ensure client file is complete 
• Carry out New Client QA's

Existing Client Care:

• To introduce new Care Professional to our clients and complete all documentation.  
• Prepare for all Quality Assurance visits and complete them during the calendar month in which they fall due.  
• Prepare for all Service Review visits and complete them during the calendar month in which they fall due.  
• At all times, identify opportunities where you, or another member of the team can, or has, gone the extra mile in providing excellent opportunities and improving outcomes

Qualifications

What we are looking for: 

• Cheerful personality with positive mindset  
• Planning and organising
• Customer Focus
• Communication and relationship management  
• Strong care assessment 
• Agile learner 
• Good level of attention to detail
• Positive team worker and passionate about delivering top-notch care.

Skills and Experience: 

• Qualifications: Level 3 in Health & Social Care (or equivalent).
• Experience:  CQC experience and hands on care background
• Skills: Excellent communication, organisation, planning and attention to detail.
• Flexibility: Due to the nature of the job role we are looking for someone flexible and shows forward thinking and commitment to the role.
• Requirements: Full UK driving license, reliable vehicle, and flexibility to participate in care out in the field

Additional Information

This is a fantastic opportunity to join a forward thinking professional team who are driven by ensuring that each and everyone of our client's receive the highest quality relationship and person centred care, everyday of the week!  

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

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