Care Coordinator/Supervisor

Company Description

Home Instead is the world leader of Elderly home care services. We’ve helped more families find a way that’s right for them. Our experience and expertise, compassionate approach, and highly-skilled Care Professionals can help people live better, more fulfilled lives at home and in their communities.

Home Instead Westminster has been awareded an Outstanding rating by the Care Quality Commission.

Job Description

This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.

The role requires someone who is adaptable as the role changes day by day. Your will need to have previous experience in the care sector at a supervisory level .

The Care Coordinator is responsible for the allocation of Care Professionals schedules whilst ensuring our robust quality standards are met. You will be able to hit the ground running and have excellent communication and organisational skills. It is much more that working on a rota, it is about supporting the growth of the organisation.

• Assist the Care Manager in delivering quality care to all clients
• Building relationships with both Care Professionals and Clients
•  Acting as daily coordinator in the office on a rota basis, taking all incoming queries and problems from Clients and Care Professionals and carrying these through to resolution
• •Coordinate and maintain monthly clients schedules in our software
• •Participating in the on call rota
• •Attending care calls as required

Qualifications

• University degree or relevant work based experience

• At least 2 years experience in Health & Social Care

 • Well presented and have excellent communication skills both written and verbal

• Ability to be flexible around core hours to meet the needs of the client and work within an established team

Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.