Merchant Training Officer

toters· Marketplace - Iraq
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📍 Baghdad, Baghdad, IraqFull Time

About this role

Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.


At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost.

If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.



A Merchant Trainer is a person who is responsible for the training of merchants on the use of the our systems and for providing support when necessary. 



Responsibilities

- Schedule daily meetings with signed leads / existing accounts
- Visit stores on a daily basis to provide the necessary support
- Share all store credentials with Commercial team
- Train merchants on dashboard (Via web / tablet)
- Support Account Managers in any further inductions / feature updates
- Support merchants whenever there is a bug or malfunction in the system


Requirements

- Problem solving skills and analytical skills
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation skills
- Strong verbal and written communication skills
- Fluent in Arabic and English
- BA/BS degree in Business Administration, Sales or relevant field
- Extensive, accurate product knowledge
- Tech Savvy

Frequently Asked Questions

Is the salary disclosed for the Merchant Training Officer position at toters?
The salary for this Merchant Training Officer role at toters is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Merchant Training Officer position at toters located?
This Merchant Training Officer role at toters is based in Baghdad, Baghdad, Iraq. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Merchant Training Officer role at toters full-time or part-time?
This is listed as a Full Time position. It is posted as a Merchant Training Officer role in the Marketplace - Iraq department at toters.
Which team or department does the Merchant Training Officer at toters belong to?
This Merchant Training Officer position is part of the Marketplace - Iraq department at toters. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Merchant Training Officer position at toters?
Click the "Apply Now" button on this page. You will be redirected to toters's official application portal hosted on bamboohr where you can submit your application directly.
When was the Merchant Training Officer job at toters posted?
This Merchant Training Officer position at toters was posted on May 26, 2025. Apply as soon as possible — early applications are often reviewed first.
Merchant Training Officer
toters
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You'll be redirected to toters's official application page on bamboohr.