Customer Care Representative - Greencross Woolloongabba
greencrosspetwellnesscompany· Greencross
About this role
Company Description
Job Description
Greencross Woolloongabba is a leading veterinary clinic dedicated to providing exceptional care for pets and outstanding service to their owners. Our team of passionate professionals is committed to ensuring the health and well-being of every animal that walks through our doors.
We are looking for a friendly and organized Customer Care Representative to join a fast-paced and exciting environment and be a welcoming face to our clients and their pets!
As a part of the Customer Care team, your duties will include:
- Part Time role, across a variety of day shifts, evenings and weekends
- Handling a high volume of inbound calls
- Welcoming clients and their pets
- Booking and managing appointments
- Managing email enquiries
- Invoicing and taking payments – including cash and EFTPOS
- Processing payments on Vetpay, Zippay and Afterpay finance platforms
- Coordinate with the veterinary team to ensure smooth operations and effective communication
- Assist with administrative tasks and other duties as required
About your experience and skill:
- Minimum 2 years' experience in a reception/customer service role
- Ability to remain calm under pressure, during busy times, emergency situations or while dealing with difficult clients
- Strong computer literacy skills
- Experience with appointment entries, invoicing, and taking payments
- Ability to manage your time effectively
- Amazing attention to detail
- Friendly, warm and professional phone manner with the ability to converse with a range of different people with compassion and empathy
- Strong interpersonal and relationship skills
- Flexibility to work a range of shifts and availability during busy peak seasons (Christmas, Easter, school holidays)
If you have a genuine love for animals and a passion for providing excellent customer service, we would love to hear from you! Apply now via the link!
Qualifications
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Customer Care Representative - Greencross Woolloongabba position at greencrosspetwellnesscompany?
The salary for this Customer Care Representative - Greencross Woolloongabba role at greencrosspetwellnesscompany is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Care Representative - Greencross Woolloongabba position at greencrosspetwellnesscompany located?
This Customer Care Representative - Greencross Woolloongabba role at greencrosspetwellnesscompany is based in QLD, Stones Corner, Stones Corner, QLD, Australia, au. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Care Representative - Greencross Woolloongabba role at greencrosspetwellnesscompany full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Care Representative - Greencross Woolloongabba role in the Greencross department at greencrosspetwellnesscompany.
Which team or department does the Customer Care Representative - Greencross Woolloongabba at greencrosspetwellnesscompany belong to?
This Customer Care Representative - Greencross Woolloongabba position is part of the Greencross department at greencrosspetwellnesscompany. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Care Representative - Greencross Woolloongabba position at greencrosspetwellnesscompany?
Click the "Apply Now" button on this page. You will be redirected to greencrosspetwellnesscompany's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Care Representative - Greencross Woolloongabba job at greencrosspetwellnesscompany posted?
This Customer Care Representative - Greencross Woolloongabba position at greencrosspetwellnesscompany was posted on May 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Care Representative - Greencross Woolloongabba
greencrosspetwellnesscompany
You'll be redirected to greencrosspetwellnesscompany's official application page on SmartRecruiters.