Partnership Manager

Company Description

• Enjoy work-life balance with flexible working options, and well-being initiatives that prioritise your health
• Work alongside diverse, passionate colleagues and leaders who inspire, support, and value your contributions
• Enjoy benefits such as discounted insurance, health and well-being programs, and a range of employee benefits to support your lifestyle

At TAL, we’re supported to live our best lives. With flexible and blended working options, discounted insurance, and wellbeing initiatives, we know we’re valued. 

You’ll work alongside some of the brightest and most capable colleagues in the industry, with leaders who inspire, support, and include everyone. We foster a culture where everyone belongs. 

Collaborating in person strengthens our social bonds and powers better problem-solving. Together, we face challenges and grow stronger. We connect to include, celebrate, reward, and recognise each other. 

Job Description

Play a key role in how TAL builds and sustains trusted partnerships within our Wealth network by delivering exceptional service and meaningful client outcomes. This role sits at the heart of our commitment to being there for our partners and their customers—ensuring every interaction reflects quality, accountability and care. By strengthening relationships, aligning on shared goals and delivering on our promises, you’ll help drive long-term value and support TAL’s purpose of protecting Australians’ financial futures when it matters most.

In this role you will:

• Develop and execute strategic account plans that drive partner growth and long-term value
• Identify and deliver initiatives that expand partnerships and align with shared business objectives
• Build and manage strong partner relationships, ensuring trust and alignment with agreements
• Ensure consistent delivery against service standards, resolving escalations to maintain partner confidence
• Influence and align internal stakeholders to deliver seamless outcomes for partners
• Leverage industry insight and commercial understanding to inform strategy and enhance partnership performance

Qualifications

• Build trusted relationships and influence stakeholders through strong communication and collaboration
• Apply commercial and industry knowledge to support informed decisions and partner outcomes
• Analyse complex problems and identify practical, value-driven solutions
• Communicate ideas clearly and confidently, adapting style for different audiences
• Work collaboratively across teams to deliver shared goals and improve service outcomes
• Stay adaptable and organised, effectively managing priorities in a fast-paced environment

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems. 

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

#LI-Hybrid 

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

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