Business Resilience Manager

Company Description

• Help protect over 5 million Australians, making a real difference in their lives during their most challenging times.
• Take your career further than you ever imagined with diverse roles and opportunities for personal and professional development.
• Enjoy work-life balance with flexible working options, and well-being initiatives that prioritise your health.

Why Join Us?

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we're driven by big ambitions and empower to create better products and services. 

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities. 

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance. 

So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer. 

Job Description

This role as a Business Resilience Manager strengthens TAL’s ability to withstand disruption by building a resilient, well‑prepared organisation. It shapes how we anticipate, respond to and recover from challenging events, ensuring our people, customers and partners can rely on us when it matters most. By connecting business continuity, crisis management and recovery planning across the enterprise, it helps safeguard the services Australians depend on and supports TAL’s broader mission to create a more confident future. 

In This Role You Will:

• Strengthen TAL’s enterprise resilience by uplifting continuity documentation aligned to CPS 230.
• Identify and validate critical operations, dependencies and tolerances to guide recovery priorities.
• Lead BIA and BCP challenge and approval to ensure robust, actionable continuity plans.
• Shape severe‑but‑plausible scenarios into practical recovery strategies with business and technology partners.
• Design and facilitate continuity and crisis exercises that build organisational readiness and drive improvement.
• Represent Business Resilience across committees and stakeholder forums to influence decision‑making.
• Oversee business disruption and third‑party continuity assurance to safeguard service continuity.
• Maintain core resilience governance, including policies, controls and KRIs, to support informed executive oversight.

Qualifications

• Apply a solid understanding of APRA’s CPS 230 requirements to support strong continuity and resilience practices.
• Communicate clearly and confidently, engaging stakeholders with curiosity and constructive challenge.
• Strong ability to analyse processes and dependencies
• Collaborate effectively with Technology to align disaster recovery and business continuity activities.
• Use your knowledge of business continuity, resilience frameworks and internal controls to strengthen organisational readiness
• Approach complex problems with a learning mindset

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:  

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index  

• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change  

• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan. 

• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.  

• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you. 

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.   

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.  

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

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