Operations Manager (On-site)
superservicetoday· Administration
About this role
Super Service Today is a fast-paced, 24/7 residential service company, and we’re looking for a hands-on Operations Manager to drive daily performance and execution across our HVAC, plumbing, and drain divisions.
This role is all about ownership, accountability, and making sure operations run efficiently every single day.
Responsibilities:
- Oversee day-to-day operations and ensure jobs are completed efficiently and profitably
- Manage scheduling, dispatch, and workflow across departments
- Track and improve KPIs (revenue, conversion, average ticket, performance)
- Identify and solve operational issues in real time
- Enforce processes and hold teams accountable
- Work closely with CSRs, dispatch, and field technicians to maintain smooth operations
- Ensure a high-level customer experience from start to finish
Requirements:
- Experience in operations within HVAC, plumbing, or home services
- Strong knowledge of dispatching and field service operations
- Results-driven with a strong sense of urgency and ownership
- Hands-on leader who can execute, not just delegate
- Strong problem-solving and decision-making skills
What We Offer:
- Competitive pay (based on experience)
- Growth opportunity in a fast-growing company
- High-impact role with direct influence on company performance
If you are interested -- apply today and let’s talk!!
Frequently Asked Questions
Is the salary disclosed for the Operations Manager (On-site) position at superservicetoday?
The salary for this Operations Manager (On-site) role at superservicetoday is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Manager (On-site) position at superservicetoday located?
This Operations Manager (On-site) role at superservicetoday is based in Danvers, Massachusetts, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Manager (On-site) role at superservicetoday full-time or part-time?
This is listed as a Full Time position. It is posted as a Operations Manager (On-site) role in the Administration department at superservicetoday.
Which team or department does the Operations Manager (On-site) at superservicetoday belong to?
This Operations Manager (On-site) position is part of the Administration department at superservicetoday. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Manager (On-site) position at superservicetoday?
Click the "Apply Now" button on this page. You will be redirected to superservicetoday's official application portal hosted on bamboohr where you can submit your application directly.
When was the Operations Manager (On-site) job at superservicetoday posted?
This Operations Manager (On-site) position at superservicetoday was posted on May 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Manager (On-site)
superservicetoday
You'll be redirected to superservicetoday's official application page on bamboohr.