Account Manager

At Talk Shop, we redefine content to help organizations get known and be understood. Our Purpose is to spark meaningful conversations that resonate and endure. Through innovative communication strategies in public relations, corporate communications, and digital, we pave the way for connections that truly matter, fostering relationships that go beyond the ordinary and leave lasting impressions. 

Talk Shop is an international full-service, integrated communications agency with offices in Canada and the US. We value bright ideas and are always looking for smarter ways to work. Our team is made up of smart, driven, kind people who celebrate each other’s successes and learn from our mistakes. Our employees enjoy perks like flexibility, paid time off for volunteer days, learning and development sessions and competitive pay. Our people have the opportunity to build careers at Talk Shop and we offer mentorship and coaching to support career growth.

As a Talk Shop Manager, you will bring an excitement for storytelling, paired with an acute knowledge of the media landscape. You will lead a number of diverse and robust accounts, across sectors such as technology, lifestyle, professional services, healthcare, and more. As a key member of Talk Shop’s integrated team, you will help increase visibility and brand awareness for our client's organizations, project managing various accounts and garnering impactful media coverage in top-tier media publications, relevant to client audiences. You will have the opportunity to grow your career while backed by an award-winning team.

A day in the life of a Talk Shop Account Manager: 

• Build smart PR strategies that move the needle for our clients 
• Project manage client deliverables to ensure no missed deadlines 
• Lead the charge on accounts, ensuring that we’re wowing clients with impactful coverage
• Build long term relationships with clients, leading on all client communications from calls to daily emails
• Proactively identify new opportunities to better serve clients 
• Write impactful media pitches that quickly communicate why our clients are doing impactful work
• Come up with bright ideas and solutions - if your pitch hasn’t landed, you’ll lead discussions with your wider account team about what else we can try 
• Write clear, concise press releases that capture media attention 
• Learn about sales as you support Business Directors with business development as needed 
• Participate in Talk Shop culture events and touchpoints - we work hard, but make time for each other 

What you’ll bring: 

• 3-5 years of PR or communications experience specifically in the United States, either at an agency or in-house
• Excellent project management skills 
• A deep interest and understanding of current events, trends and pop culture 
• Confidence in leading client communications - you are a clear communicator and enjoy building relationships with your clients 
• You enjoy working with a team and enjoy lifting others up through training
• Proven track record pitching media to secure media coverage - tell us some of your greatest success stories 
• Deep media relationships in key publications - we want to hear about what media you’re reading on a daily basis and who your favourite reporters are 
• Exceptional creativity – a great eye for a story, and the ability to come up with creative ways to use communications to engage stakeholders
• Excellent writing skills – ability to weave current events, policy news, trends and data into insightful content for media consumption
• Extreme attention to detail – you take pride in the  high-quality, client-ready work you produce 
• Excellent interpersonal skills – ability to contribute in a high-performing team environment
• The Talk Shop team values humility, ingenuity, humour, and integrity. We think you’ll be a great fit if you love to see your hard work come to fruition, celebrate achievements, and connect with your team

Total Rewards:

Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. We offer a competitive annual salary that will be based on relevant experience. In addition, we offer a comprehensive benefits package including health, dental, and wellness programs. 

After 3 months of employment, the individual will be entitled to Talk Shop’s benefits program, which includes:

• Enrollment in an extended health, vision/dental plan
• 3 weeks paid vacation
• Ability to work remote
• Sick days and personal days
• Partial mobile phone reimbursement
• Annual performance reviews

How to Apply:

Please apply through the Careers Page on our Website. Click Apply for This Job, complete the form and attach your resume and LinkedIn profile. Talk Shop is committed to having ongoing conversations with candidates and our team to ensure accessibility needs are accommodated. We are dedicated to fostering an inclusive workplace that values diversity in all its forms. We encourage individuals from minority backgrounds to apply for our open positions, as we believe that diverse perspectives drive innovation and success. We are committed to creating a supportive environment where everyone can thrive and contribute to our collective goals. Successful candidates will be contacted and while we appreciate the time required to apply, we ask that no applicants call the office to follow up.