Guest Service Agent

villagroup· Front Office
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📍 Baa Atoll📍 Royal Island Resort & Spa📍 Royal Island Resort & Spa, Baa Atoll, Maldives📍 mvFull time

About this role

Company Description

Royal Island is a faraway island retreat where every day is a new chapter. Located in the heart of the Baa Atoll, less than 20 minutes from Velana International Airport by domestic flight, our all-inclusive resort brings together the intimacy of a village, the spirit of escapism, and the warmth of Maldivian culture. It's a place to wake up to uninterrupted ocean views, connect over soulful South Asian dining, and be inspired by an evergrowing collection of signature excursions and spa experiences.

Job Description

The moment a guest steps into our Resort you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights, you will be remembered for your superb customer service and positive energy. 

Main Responsibilities include:

  • Welcome and check in guests
  • Communicate professionally
  • Assist guests during their stay

Qualifications

  • Previous experience in a hotel or customer service environment
  • Excellent written and verbal communication skills
  • Exceptional customer service skills and an unwavering positive attitude
  • The ability to successfully provide a high level of customer satisfaction
  • Professional presentation essential
  • Availability to work a variety of shifts.

Additional Information

 

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Frequently Asked Questions

Is the salary disclosed for the Guest Service Agent position at villagroup?
The salary for this Guest Service Agent role at villagroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Service Agent position at villagroup located?
This Guest Service Agent role at villagroup is based in Baa Atoll, Royal Island Resort & Spa, Royal Island Resort & Spa, Baa Atoll, Maldives, mv. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Service Agent role at villagroup full-time or part-time?
This is listed as a Full time position. It is posted as a Guest Service Agent role in the Front Office department at villagroup.
Which team or department does the Guest Service Agent at villagroup belong to?
This Guest Service Agent position is part of the Front Office department at villagroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Guest Service Agent position at villagroup?
Click the "Apply Now" button on this page. You will be redirected to villagroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Guest Service Agent job at villagroup posted?
This Guest Service Agent position at villagroup was posted on Aug 15, 2023. Apply as soon as possible — early applications are often reviewed first.
Guest Service Agent
villagroup
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