Resident Liaison Officer

unitedinfrastructure
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📍 London📍 London, , United Kingdom📍 gbFull time

About this role

Company Description

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.  

Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.  

Our company is split into two business areas:  

Utility Infrastructure –  

Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.   

Social Infrastructure -  

Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.   

Job Description

We are looking for a dedicated and motivated Resident Liaison Officer to join our team. In this vital role, you will make a real difference to the lives of our residents while developing your career in property services.

About the Role

As the key point of contact for residents, you will:

  • Engage with customers through newsletters, meetings, visits, and open days.

  • Ensure residents are kept informed of works, processes, and any changes or updates.

  • Provide excellent customer care and aftercare, ensuring works are completed to a high standard.

  • Manage expectations and communication between residents, clients, and our operations teams.

  • Handle potentially challenging situations with empathy, professionalism, and resilience.

This role may suit someone with experience in the care or retail industry, but above all, we value enthusiasm, initiative, and a strong drive to make a positive difference.

A full UK driving licence and access to a car are essential for this role.

Qualifications

Additional Information

Join us at United Infrastructure today and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.  

Please note that United Living has rebranded to United Infrastructure. Our LinkedIn landing page will still display as "United Living," but when you click “Apply,” it will redirect to "United Infrastructure.

Frequently Asked Questions

Is the salary disclosed for the Resident Liaison Officer position at unitedinfrastructure?
The salary for this Resident Liaison Officer role at unitedinfrastructure is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Resident Liaison Officer position at unitedinfrastructure located?
This Resident Liaison Officer role at unitedinfrastructure is based in London, London, , United Kingdom, gb. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Resident Liaison Officer role at unitedinfrastructure full-time or part-time?
This is listed as a Full time position. It is posted as a Resident Liaison Officer role at unitedinfrastructure.
How do I apply for the Resident Liaison Officer position at unitedinfrastructure?
Click the "Apply Now" button on this page. You will be redirected to unitedinfrastructure's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Resident Liaison Officer job at unitedinfrastructure posted?
This Resident Liaison Officer position at unitedinfrastructure was posted on Sep 17, 2025. Apply as soon as possible — early applications are often reviewed first.
Resident Liaison Officer
unitedinfrastructure
Apply for this role ↗

You'll be redirected to unitedinfrastructure's official application page on SmartRecruiters.