Patient Access Registrar - School Based Clinic - Lafayette Renaissance Charter Middle School

swlahealth· OPERATIONS
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📍 LAFAYETTE, Louisiana, United StatesFull Time

About this role

SWLA CENTER FOR HEALTH SERVICES

JOB DESCRIPTION


JOB TITLE:  Patient Access Registrar - LRCMS/SBHC

DEPARTMENT: Patient Access

SUPERVISED BY: Site Operations Manager


SUMMARY:


The Patient Access Representative is responsible for greeting incoming patients and visitors with excellent customer service. This position requires the employee to distribute and collect necessary paperwork, enter accurate demographics and insurance information, collect copayments, review balances in conjunction with billing staff, and offer all patients sliding scale applications. The Site Operations Manager directly supervises this position.


EDUCATION, TRAINING AND EXPERIENCE:

  1. High school graduate required.
  2. Certification as Medical Office Assistant and/or Medical Assistant.
  3. Previous experience in a medical or dental office setting required.
  4. Must understand Medicare/Medicaid and insurance plans
  5. Must understand insurance verification, insurance eligibility and insurance payers. 
  6. Confident positive manner and appearance
  7. Strong customer service experience
  8. Must maintain a professional attitude under pressure
  9. Employ correct grammatical English and write legibly in order to complete appropriate paperwork


JOB RESPONSIBILITIES:


  1. Greet patients and visitors in a professional and welcoming manner.
  2. Pay attention to detail in regard to all aspects of job requirements.
  3. Enter/verify patient demographics correctly in system.
  4. Ensure that patients have arrived in a timely manner.
  5. Enter/verify all patient insurance information correctly in system.
  6. Display understanding of the process of triage/walk-ins and same day appointments.
  7. Knowledge of Medicare/Medicaid and commercial insurance plan benefits.
  8. Ensure that all Sliding Fee Scale patients are properly screened.
  9. Ensure to collect all co-pays, self-pay charges at the time of visit.
  10. Attend to all patients that are waiting in the lobby.
  11. Assist patients with checking in on patient kiosk.
  12. Assist patients with signing in on patient portal.
  13. Review daily payment posting for accuracy. 
  14. Keeping cash drawer locked and accurate at all times.
  15. Participates in educational activities and attends designated staff meetings.
  16. Maintains strictest confidentiality; adheres to all HIPPA guidelines/regulations.
  17. Answers telephone calls in a pleasant and helpful manner.
  18. Understand and follow all oral and written instructions.
  19. Make sure that all visitors sign-in on appropriate log sheet and a visitor tag is given.
  20. Keep area neat, clean, and organized.
  21. Ensure that all patient documents are scanned in same day. 
  22. Other duties as assigned.


All school-based employees will work the following schedule:    


School year: August 1 to May 31st - SBHC employees are considered 10-month employees.

Hours: Monday thru Friday, 7:30am to 4pm.




Frequently Asked Questions

Is the salary disclosed for the Patient Access Registrar - School Based Clinic - Lafayette Renaissance Charter Middle School position at swlahealth?
The salary for this Patient Access Registrar - School Based Clinic - Lafayette Renaissance Charter Middle School role at swlahealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Access Registrar - School Based Clinic - Lafayette Renaissance Charter Middle School position at swlahealth located?
This Patient Access Registrar - School Based Clinic - Lafayette Renaissance Charter Middle School role at swlahealth is based in LAFAYETTE, Louisiana, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Access Registrar - School Based Clinic - Lafayette Renaissance Charter Middle School role at swlahealth full-time or part-time?
This is listed as a Full Time position. It is posted as a Patient Access Registrar - School Based Clinic - Lafayette Renaissance Charter Middle School role in the OPERATIONS department at swlahealth.
Which team or department does the Patient Access Registrar - School Based Clinic - Lafayette Renaissance Charter Middle School at swlahealth belong to?
This Patient Access Registrar - School Based Clinic - Lafayette Renaissance Charter Middle School position is part of the OPERATIONS department at swlahealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Access Registrar - School Based Clinic - Lafayette Renaissance Charter Middle School position at swlahealth?
Click the "Apply Now" button on this page. You will be redirected to swlahealth's official application portal hosted on bamboohr where you can submit your application directly.
When was the Patient Access Registrar - School Based Clinic - Lafayette Renaissance Charter Middle School job at swlahealth posted?
This Patient Access Registrar - School Based Clinic - Lafayette Renaissance Charter Middle School position at swlahealth was posted on Mar 31, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Access Registrar - School Based Clinic - Lafayette Renaissance Charter Middle School
swlahealth
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