Team Leader Fitness - BALC/SALC

Company Description

Job Description

• Fixed term contract for 12 months, Full Time
• $83,714.28 per annum plus Superannuation
• Join the Active Living team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

The Team Leader Fitness will ensure the provision of high-quality fitness services and opportunities to Hume City Council residents, by providing safe, friendly, inclusive and welcoming environments through leading the delivery of fitness services, supervision and operations. 

What you’ll be doing:

• Lead the safe, efficient and high-quality delivery of fitness services, ensuring gym operations consistently meet organisational standards and member expectations.
• Drive an exceptional member experience that supports retention, satisfaction and participation by delivering services, programs and environments that respond to member needs and encourage ongoing engagement.
• Lead, supervise and role model the behaviours, standards and values expected of Gym Instructors, embedding a culture of accountability, professionalism, inclusion and service excellence across day to day operations.
• Lead recruitment, induction, onboarding and workforce planning to ensure suitably skilled staff are in place to deliver safe, welcoming and high performing fitness services.
• Champion a safe, welcoming and inclusive environment that places member experience at the centre of service delivery and reflects Hume Leisure’s commitment to excellence.
• Ensure compliance with relevant legislation, policies, procedures and industry standards, and take prompt action to address hazards, incidents, risks or service failures.
• Monitor and drive performance across fitness operations, contributing to service targets, participation growth, member retention and satisfaction outcomes, while fostering a high focused on accountability and continuous improvement performance culture.
• Provide timely and informed advice to the Coordinator Fitness Services on performance, emerging issues, risks, service trends and opportunities for improvement.

The skills and experience you’ll bring to the role:

• Effective research skills to keep up to date with current fitness programs and trends within the industry.
• Experience with supervision and operation of a gymnasium facility and services within a Leisure centre.
• Effective analytical skills in the development, management and evaluation of a wide range of fitness programs and services.
• Knowledge and demonstrated understanding of relevant legislation and regulations relating to public health and safety issues.
• Demonstrated knowledge of relevant budgeting techniques in the management of resources with the ability to meet key operational and financial objectives in the fitness services area.
• Excellent oral and written communication skills, with the ability to gain cooperation and communicate effectively with a broad range of people from diverse backgrounds and cultures.
• Ability to implement basic personnel policies and practices, including Occupational Health & Safety (OH&S), Equal Employment Opportunity (EEO), ensuring staff adherence.

Required Certifications & Qualifications 

• Degree or Diploma in Physical Education, Bachelor of Science (Human Movement) Degree or lesser formal qualifications with skills and relevant industry experience. 
• Current Provide First Aid Certificate & CPR Certificate.
• Current Employee Working with Children Check.
• Current Fitness Australia accreditation (or in a position to gain accreditation).
• Current Pool Lifeguard qualification would be advantageous.

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, LGBTIQA+ people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

For any queries, please contact us at careers@hume.vic.gov.au.

Qualifications

Additional Information

Position Description