Loyalty Sales Consultant

Company Description

Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in the Asia Pacific. We offer exclusive member benefits, events, and experiences at Accor properties across the region. We have been growing steadily for over 30 years with a team of 900+ employees supporting more than 460,000 members.

Job Description

• Full-time opportunity - 40 hours per week, Mon-Fri, during business hours

• Monday, 19th of January, paid training for 1 week 

• 3,80,000 CTC p.a + Commissions + Employee Discounts.

About the Company 

Accor is the largest Hotel Group in the Asia Pacific, offering accommodation options ranging from Economy to luxury and lifestyle, across 40+ brands, including Novotel, Sofitel, Ibis, Mercure, Mantra, Pullman & Raffles.

Our Business

Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in the Asia Pacific, supporting a paid membership base of over 460,000 smart travellers and lifestyle enthusiasts. Members enjoy 2 free nights each year, 30% off dining at Accor hotels, 15% off their stays globally across 4,600 hotels, automatic ALL Gold status and much more.

We are thrilled to launch our brand-new product, Explorer, with enhanced benefits on October 1. This is Accor Plus’ biggest change in over 30 years of business, making it the most exciting time to join us.

About the Role - Loyalty Sales Consultant

In this role, you will be calling previous guests of an Accor Hotel, inviting them to join our award-winning, paid Loyalty Membership Program. More specifically, you will:

• Make outbound calls to customers who have stayed at an Accor hotel

• Use Accor Plus sales methodology to discover needs & close sales

About You

You enjoy speaking with people and have the confidence to build rapport quickly. You can stay motivated by achieving sales targets and taking pride in delivering unforgettable experiences to our loyal members

• Strong communication skills with the ability to adapt to different customers

• Active listening and a genuine interest in understanding customer needs

• Excited about working in a sales environment, with uncapped commissions

• Proficiency in CRM software and basic computer skills

• Proven experience in sales, customer service, or a related field, preferably in the hospitality or travel industry

• Able to start paid training, in office, on Monday, the 12th of January, from 10:00 am until 5:00 pm for 1 week, and then work from our Mumbai Andheri (E) office, 40 hours a week (Mon-Fri).

Why Us?

Enjoy comprehensive support with our paid in-house training program, along with ongoing training and coaching from our supportive managers. Other benefits include

• Set rosters during business hours, no weekends or late nights

• Monthly pay, including your uncapped commission!

• Staff rates at Accor hotels worldwide, and the opportunity to earn your own Accor Plus membership

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 

Office Address:

Accor Plus, Unit No 309, 3rd Floor, Hubtown Solaris, OPP Teli Gali Signal, Andheri East, Mumbai- 400069.

Qualifications

Additional Information

Should have a strong command of the English Language.