Lounge Attendant

Company Description

Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor has a portfolio of incomparable brands, led by more than 300,000 employees around the world.

Job Description

Accor is in a partnership with one of the World's Leading Airlines, to manage the Lounge operations located in Changi Airport.

The Lounge Attendant’s role is to maintain a clean, welcoming, and hygienic environment in the transit lounge by promptly clearing and resetting tables, removing used tableware and supporting the overall guest experience.

Key Responsibilities

• Promptly clear tables of used crockery, cutlery, glassware, and other items after guest use.
• Wipe down and sanitize tables and seating areas to maintain cleanliness and hygiene standards.
• Transport used tableware to the dishwashing area and ensure proper segregation of items.
• Assist in resetting tables with clean tableware and napkins as required.
• Monitor lounge areas for cleanliness and respond quickly to any spills or messes.
• Support the food and beverage team by replenishing service stations with clean items when needed.
• Follow all health, safety, and hygiene protocols in accordance with airport and company standards.
• Provide courteous and professional service to guests when approached.
• Report any maintenance or safety issues to the supervisor immediately.

Qualifications

• Basic communication skills
• Good physical stamina and ability to perform repetitive tasks.
• Attention to detail and commitment to cleanliness.
• Ability to work independently and as part of a team.
• Flexibility to work shifts, including weekends and public holidays.

Additional Information

• 5 day work week
• 44 hours per week
• Eligible for overtime allowances
• Uniform and training provide
• Competitive benefits
• Travel-related perks.
• Uniforms provided.
• Training and career development opportunities.
• Supportive and multicultural work environment.

Our culture of inclusion welcomes everyone regardless of race, gender and background.