Patient Services Representative

chespenn· Operations
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📍 Chester, Pennsylvania, United StatesFull Time

About this role

About Us:
ChesPenn is a network of community health centers spanning across Delaware County.  Our mission is to provide quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children regardless of their income, insurance status, or ability to pay.

 

Simply put, our goal is to provide a healthcare home for every person living in the communities we serve. Be part of our mission to care for your community. This is a job that will love you back!



Join Our Team as a Patient Service Representative


At ChesPenn Health Services, we believe that every patient deserves compassionate, respectful, and culturally sensitive care. As a Patient Service Representative, you’ll be the welcoming face of our community health centers, helping patients access the care they need with dignity and efficiency.


Why You’ll Love Working Here


  • Health, Dental, Vision 
  • 100% Employer Paid Life and LTD Insurance
  • Generous Paid Leave (vacation, personal and sick leave)
  • Tuition Reimbursement
  • 401(k) and Roth IRA Retirement Accounts with Employer Contribution
  • Employee Assistance Program



Who You Are


  • A clear and empathetic communicator who enjoys helping others
  • A detail-oriented multitasker who thrives in a busy front office setting
  • A team player who contributes to a positive and respectful work environment
  • Committed to providing excellent service to patients from diverse backgrounds


What You’ll Do


  • Greet and check in patients with professionalism and warmth
  • Schedule appointments and manage patient flow efficiently
  • Verify insurance information and assist with registration and billing processes
  • Answer phones, respond to inquiries, and provide accurate information
  • Maintain confidentiality and comply with HIPAA regulations
  • Support clinical staff by coordinating patient needs and documentation
  • Use EMR systems to update patient records and manage communications


Qualifications


  • High school diploma or equivalent required
  • Experience in healthcare or customer service preferred
  • Familiarity with EMR systems and front desk operations a plus
  • Strong communication and organizational skills
  • Ability to work in person across ChesPenn locations in Delaware County
  • Bilingual skills are a plus



ChesPenn is an Equal Opportunity Employer:
Because employees work with families and children and due to the sensitive nature of patient medical information, we require all applicants who receive and accept employment offers to complete child abuse and criminal background checks before being hired.





Frequently Asked Questions

Is the salary disclosed for the Patient Services Representative position at chespenn?
The salary for this Patient Services Representative role at chespenn is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Services Representative position at chespenn located?
This Patient Services Representative role at chespenn is based in Chester, Pennsylvania, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Services Representative role at chespenn full-time or part-time?
This is listed as a Full Time position. It is posted as a Patient Services Representative role in the Operations department at chespenn.
Which team or department does the Patient Services Representative at chespenn belong to?
This Patient Services Representative position is part of the Operations department at chespenn. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Services Representative position at chespenn?
Click the "Apply Now" button on this page. You will be redirected to chespenn's official application portal hosted on bamboohr where you can submit your application directly.
When was the Patient Services Representative job at chespenn posted?
This Patient Services Representative position at chespenn was posted on May 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Services Representative
chespenn
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