Customer Service Representative
About this role
Company Description
Integrated Resources Inc.
Job Description
Details:
Title: CSR
Location: Philadelphia, PA, 19113
Duration: 3+ months
Responsibilities:
- Customer Service Representative work under direct supervision in a call center environment, and are responsible for responding in a timely, professional and courteous manner to all customer inquiries.
- This includes member and/or provider phone calls or correspondence regarding benefit, eligibility or customer issues.
- Follows internal processes and procedures to ensure all activities are performed in accordance with departmental and company policies and procedures.
The ideal candidate will have the following:
- High School Diploma or GED required.
- Minimum 1 year experience taking in bound/out bound customer calls.
- 1 year prior claims and or customer service experience preferred.
- Prior experience in the healthcare or managed care industry preferred.
- Minimum 45 wpm typing skill preferred.
- Excellent judgment and decision making skills in dealing with customer complaints and sensitive requests required.
- Ability to use PC applications in a MS Windows based.
Qualifications
- High School Diploma or GED required.
- Minimum 1 year experience taking in bound/out bound customer calls.
- 1 year prior claims and or customer service experience preferred.
- Prior experience in the healthcare or managed care industry preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative position at integratedresourcesinc?
The salary for this Customer Service Representative role at integratedresourcesinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at integratedresourcesinc located?
This Customer Service Representative role at integratedresourcesinc is based in PA, Philadelphia, Philadelphia, PA, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at integratedresourcesinc full-time or part-time?
This is listed as a Contract position. It is posted as a Customer Service Representative role at integratedresourcesinc.
How do I apply for the Customer Service Representative position at integratedresourcesinc?
Click the "Apply Now" button on this page. You will be redirected to integratedresourcesinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representative job at integratedresourcesinc posted?
This Customer Service Representative position at integratedresourcesinc was posted on Aug 14, 2017. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
integratedresourcesinc
You'll be redirected to integratedresourcesinc's official application page on SmartRecruiters.