Operations Executive - Poland
bemyguest· Operations
About this role
Operations Executive - Poland
About BeMyGuest
BeMyGuest is a leading B2B travel technology platform connecting tour, attraction, and activity suppliers with global distribution partners. Our platform enables travel businesses to expand distribution, manage inventory, and grow revenue through technology and strategic partnerships.
We are looking for Operations Executives to support operators using our platform and help them maximize the value of our distribution network and booking systems.
Key Responsibilities
Platform & Product Management
- Upload and maintain product information including descriptions, pricing, calendars, and images.
- Ensure the accuracy and quality of product listings across the platform.
- Use AI tools to assist with content creation, optimization, and translation of product descriptions.
Operator & Customer Support
- Provide ongoing support to operators using our platform and booking systems.
- Handle booking inquiries including changes, cancellations, refunds, and urgent cases via Chat, Slack, WhatsApp, WeChat, Email, and Phone.
API & System Support
- Assist in troubleshooting reservation system and API integration issues.
- Investigate booking or availability discrepancies and coordinate with internal technical teams to resolve issues.
Requirements
- 1–3 years of experience in operations, customer support, eCommerce, OTA, or similar roles.
- Strong attention to detail and ability to work in a fast-paced environment.
- Excellent communication and customer service skills.
- Strong written and spoken English to support communication with an international team.
- Experience using AI tools for content creation or translation.
- Familiarity with API or system troubleshooting is an advantage.
Location
- We are primarily looking for candidates based in Poland.
- However, candidates based in other locations within similar time zones will also be considered.
- This is a full-time and remote role with a 5-day work week, typically scheduled Tuesday–Saturday or Sunday–Thursday depending on operational requirements.
Frequently Asked Questions
Is the salary disclosed for the Operations Executive - Poland position at bemyguest?
The salary for this Operations Executive - Poland role at bemyguest is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Operations Executive - Poland job at bemyguest remote?
Yes, this Operations Executive - Poland position at bemyguest is remote, with team members based in Poland, Remote. You can work from home or anywhere in the supported regions.
Is the Operations Executive - Poland role at bemyguest full-time or part-time?
This is listed as a Full time position. It is posted as a Operations Executive - Poland role in the Operations department at bemyguest.
Which team or department does the Operations Executive - Poland at bemyguest belong to?
This Operations Executive - Poland position is part of the Operations department at bemyguest. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Executive - Poland position at bemyguest?
Click the "Apply Now" button on this page. You will be redirected to bemyguest's official application portal hosted on bamboohr where you can submit your application directly.
When was the Operations Executive - Poland job at bemyguest posted?
This Operations Executive - Poland position at bemyguest was posted on Mar 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Executive - Poland
bemyguest
You'll be redirected to bemyguest's official application page on bamboohr.