IT Customer Support Rep.

integratedresourcesinc
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📍 NY📍 Painted Post📍 Painted Post, NY, United States📍 usContract

About this role

Company Description

Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.

Job Description

Description:

  • Bilingual Spanish language required
  • Responsible for screening, referring and diagnosing internal inquires and work requests.
  • Performs trouble shooting in the identification of applicable problems related to the infrastructure, systems, applications and network communications.
  • Moderate understanding of the general aspects of the job (i.e., familiarity with terminology and standard procedures).
  • Basic understanding of content area of function.
  • Follows defined procedures.
  • Proposes and implements solutions to routine problems with direction from supervisor.
  • Refers atypical problems to others.
  • Close supervision.
  • Reports on activities regularly to supervisor in well-defined format.
  • Gathers information and/or data independently using established and well defined procedures.
  • Recommends actions to improve efficiency.
  • Performs duties within prescribed time frames.
  • Errors can be easily and quickly detected within the immediate work unit.
  • Contributions limited to task related activities.
  • Contacts are primarily within immediate work unit.
  • Troubleshooting remotely via phone.

Qualifications

Additional Information

If you are not interested in looking at new opportunities at this time I fully understand. I would in that case be appreciative of any referrals you could provide from your network of friends and colleagues in the industry.

we do have referral bonus of $500 per candidate, if you refer any of your friends or colleague who are looking out for the same job.


Kind Regards

Dipti Ghodke

Senior Technical Recruiter

Integrated Resources, Inc.

IT Life Sciences Allied Healthcare CRO

Certified MBE |GSA - Schedule 66 I GSA - Schedule 621I

DIRECT # - 732 – 844 -8719

(W) # 732-549-2030 – Ext - 315

 www.irionline.com

LinkedIn: https://in.linkedin.com/in/diptighodke

Gold Seal JCAHO Certified ™ for Health Care Staffing

“INC 5000’s FASTEST GROWING, PRIVATELY HELD COMPANIES” (8th Year in a Row)

Frequently Asked Questions

Is the salary disclosed for the IT Customer Support Rep. position at integratedresourcesinc?
The salary for this IT Customer Support Rep. role at integratedresourcesinc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Customer Support Rep. position at integratedresourcesinc located?
This IT Customer Support Rep. role at integratedresourcesinc is based in NY, Painted Post, Painted Post, NY, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Customer Support Rep. role at integratedresourcesinc full-time or part-time?
This is listed as a Contract position. It is posted as a IT Customer Support Rep. role at integratedresourcesinc.
How do I apply for the IT Customer Support Rep. position at integratedresourcesinc?
Click the "Apply Now" button on this page. You will be redirected to integratedresourcesinc's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the IT Customer Support Rep. job at integratedresourcesinc posted?
This IT Customer Support Rep. position at integratedresourcesinc was posted on Sep 8, 2016. Apply as soon as possible — early applications are often reviewed first.
IT Customer Support Rep.
integratedresourcesinc
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