Medical Office Administrator

charmfertility· Operations
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📍 Oakville, Ontario, CanadaFull Time

About this role

About Us:


At CHARM Fertility, we aim to become the leading total women’s healthcare destination. We’re patient-focused and enthusiastic about women’s health, which is at the heart of everything we do. We create an accessible, convenient, and consistently high-quality service through a savvy, confident yet clear, and simple team.

Our path ahead is one of miracles and heart. Every day, you will be creating special moments for our patients.

Role Summary


We seek a dedicated Medical Office Administrator (MOA) to join our dynamic team. This pivotal role involves managing daily clinic operations, promoting a range of specialized services, and contributing to the clinic's growth. The MOA serves as the first point of contact for the clinic, providing essential support and fostering team unity.


Role Responsibilities


  • Greet patients and visitors warmly, ensuring a friendly and welcoming atmosphere.
  • Manage appointments, phone calls, and patient inquiries efficiently.
  • Maintain patient records, ensure confidentiality of sensitive information and adhere to privacy policies.
  • Performing administrative tasks, such as filing paperwork and processing medical records.
  • Providing information to patients about clinic services, policies, and procedures.
  • Process billing and insurance claims accurately and handle financial transactions with discretion.
  • Operate independently, proficiently managing Electronic Medical Records (EMR) and administrative tasks.
  • Engage in team-building and goal-setting activities to contribute to a positive work environment and achieve clinic objectives.


Required Qualifications


Formal Education or Equivalent


  • Associate’s Degree in MOA or Bachelor's Degree in healthcare management or any management Degree
  • Additional vocational training or certification in medicine is preferred


Years of Experience


  • 3+ as a Medical Office Administrator


Competencies


  • Proficient in medical terminology and healthcare procedures.
  • Detail-oriented, especially in managing patient information and billing.
  • Competent in basic computer applications for administrative duties.
  • Strong communication skills for effective patient and team interactions.
  • Committed to excellent customer service, ensuring a positive patient experience.
  • Knowledgeable about patient privacy laws(eg. HIPAA) and ethical healthcare practices.


What’s in it for you:


  • Competitive Salary
  • Vacation Time 
  • Health and Dental Benefits 
  • Life Insurance
  • Opportunities for career growth


This role is for an existing vacancy. 


This role is an exceptional opportunity for someone passionate about making a significant impact in women’s healthcare, offering a chance to be part of a team that values innovation and compassionate care.


Interested candidates are encouraged to apply and help shape the future of women’s health services.


Charm Fertility provides equal employment opportunities (EEO), and we welcome candidates from all abilities and backgrounds. We are compliant with AODA legislation and will comply with the accessibility needs of our candidates. Please indicate if you require any accommodations throughout the hiring process.

Frequently Asked Questions

Is the salary disclosed for the Medical Office Administrator position at charmfertility?
The salary for this Medical Office Administrator role at charmfertility is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Medical Office Administrator position at charmfertility located?
This Medical Office Administrator role at charmfertility is based in Oakville, Ontario, Canada. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Medical Office Administrator role at charmfertility full-time or part-time?
This is listed as a Full Time position. It is posted as a Medical Office Administrator role in the Operations department at charmfertility.
Which team or department does the Medical Office Administrator at charmfertility belong to?
This Medical Office Administrator position is part of the Operations department at charmfertility. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Medical Office Administrator position at charmfertility?
Click the "Apply Now" button on this page. You will be redirected to charmfertility's official application portal hosted on bamboohr where you can submit your application directly.
When was the Medical Office Administrator job at charmfertility posted?
This Medical Office Administrator position at charmfertility was posted on May 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Medical Office Administrator
charmfertility
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