Field Supervisor - Port Solutions

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

About the Role

We are seeking an experienced Field Supervisor - Port Solutions to lead and support crane service operations across key customer sites in Auckland, New Zealand. 

This is a hands-on technical leadership role where you will carry out detailed crane inspections, oversee complex repairs and modernisations, and provide expert troubleshooting across electrical and mechanical systems on a wide range of lifting equipment.

What You’ll Be Doing

• Performing detailed inspections across all crane makes and models
• Leading and supporting complex repairs, installations, and modernisation work
• Troubleshooting electrical and mechanical faults on non-standard equipment
• Delivering emergency breakdown response and problem-solving solutions
• Planning, quoting, and recommending major repairs and upgrades
• Managing and supporting larger field service projects
• Supervising, mentoring, and supporting technicians on site
• Ensuring accurate reporting, safety reviews, and job documentation
• Working closely with customers, planners, and internal support teams

Why This Role Stands Out

• True field leadership role with hands-on technical involvement
• Exposure to complex crane systems and major modernisation projects
• Opportunity to mentor technicians and lead project delivery
• Strong variety across inspections, breakdowns, upgrades, and commissioning
• Key role in ensuring safety, reliability, and customer satisfaction

Qualifications

• Electrical Licence or Mechanical Trade Qualification (essential)
• Strong crane, heavy equipment, or industrial service experience
• Proven fault-finding and troubleshooting capability
• Experience leading or supervising small teams on projects
• Strong communication and customer relationship skills
• Ability to work independently and manage field operations

Additional Information

• Electrical Licence or Mechanical Trade Certificate (essential)
• Current and valid Driver Licence
• Working at Heights competency
• Elevated Work Platform (EWP) ticket preferred
• Strong understanding of relevant Australian/NZ Standards
• Proficient in Microsoft Office (Outlook, Excel, Word)
• Strong knowledge of crane service and modernisation solutions highly regarded
• Experience in planning, quoting, and delivering field service work
• Previous leadership of small teams on complex projects advantageous

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.