Service Engineer

Company Description

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Job Description

We are seeking a skilled and dedicated Service Engineer to join our team in Ashdod, Israel. As a Service Engineer, you will play a crucial role in maintaining and repairing various industrial equipment, ensuring optimal performance and customer satisfaction.

• Perform preventive maintenance and repairs on industrial equipment, including electric overhead traveling cranes
• Troubleshoot equipment breakdowns efficiently and effectively
• Consult with customers on repair and safety-related issues, providing expert advice and solutions
• Complete accurate and detailed documentation of all service activities using mobile devices
• Conduct regular inspections and safety checks on equipment
• Collaborate with team members to improve service quality and efficiency
• Stay updated on the latest industry trends, technologies, and safety standards
• Respond to emergency service calls as needed, including potential after-hours work

Qualifications

• Apprentice-trained or equivalent qualification in electrical engineering or related field
• Proven experience in industrial equipment maintenance, repair, and servicing
• Strong knowledge of electrical engineering disciplines and mechanical systems
• Excellent problem-solving and analytical skills
• Proficiency in using mobile devices for documentation and reporting
• Outstanding customer service skills with a professional demeanor
• Ability to work at heights and in various industrial environments
• Valid driving license and willingness to travel to customer sites
• Strong commitment to health and safety practices
• Excellent communication skills in English, both verbal and written
• Detail-oriented with strong organizational abilities
• Flexibility to work extra hours and participate in on-call rotations as needed
• Ability to work independently and as part of a team
• Familiarity with overhead cranes and hoists is a plus

Additional Information

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.