DISPATCHER/CSR

manitoulingroupofcompanies· Vision/GX
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📍 Belleville📍 Belleville, ON, Canada📍 ON📍 caFull time

About this role

Company Description

At Vision Transportation, we are committed to providing you with top quality transportation services with a personal touch. Our clients’ shipments from bus parts to food product are delivered safely, securely and on time throughout our service area. Plus, we offer cost-effective solutions that work within your time frames and your budget.

Job Description

We are currently looking for a DISPATCHER/CSR at our Belleville location.

This is a permanent, full-time position, Monday to Friday, onsite at our office located at 659 College St. East.

The purpose of this position is to broker freight for Canadian and US customers, handle LTL and FTL shipments, and build and maintain relationships with carriers, and negotiate rates.

BOOKING/DISPATCHING FREIGHT:

  • Enter loads into system from customers.

  • Finding the proper carrier partner to handle the pick-up and delivery required by customer.

  • Negotiate rate with partner carriers.

  • Book outbound loads with dispatch utilizing Load Link, and contacting carriers.

  • Take orders and build trips for carriers.

  • Build truck manifests for the dock in order to load/unload  freight.

  • Problem solving needed to ensure the freight gets from shipper to receiver in a timely manner.

  • Troubleshoot with custom brokers if any issues arise with freight clearing into Canada.

  • Follow proper hand-off procedures at end of shift.

ASSIST CUSTOMER SERVICE:

  • Track and/or trace some broker orders in a timely manner and provide customers and our internal departments with current ETA’s, ensuring that the tracking of the waiting times, accessorial(s) that are requested on the spot and followed up with and revised Load Confirmations are being received and system updated.

  • Set up load confirmations and ensure all information is received with accurate appointment, rates, and PO#’s.  Update revised load confirmations as they are received.

  • Book appointments for inbound/outbound deliveries as required. Update the system/spreadsheet and communicate the appointment information to required internal people.

Qualifications

To be successful in this position, Employees are expected to demonstrate competency in all responsibilities listed above, in addition, to the following:

EDUCATION

Required:  High School Diploma or Equivalent
Preferred:  Post-Secondary training in logistics, preferably in the transportation industry.

EXPERIENCE

  • 2-3 years experience in the transportation industry

SKILLS & ATTRIBUTES

  • Detail orientated and enjoys following process

  • Excellent Communication

  • Superior Customer Service

  • Strong sense of urgency

SYSTEMS

  • Microsoft Office Suite
  • Google Suite for Business
  • Virtual Dispatch
  • Loadlink
  • TruckMate (TMW)

Additional Information

What do we offer to you? 

  • Competitive Wages
  • Comprehensive Benefits Program
  • Profit Sharing Opportunities
  • Opportunities for growth and advancement

Salary: $50,000 - $55,000

Hours: Monday - Thursday, 8:30am - 5:30pm, Friday, 10:00am - 7:00pm for the first 3 months

After 3 months: Monday - Thursday, 9:00am - 6:00pm, Friday, 10:00am - 7:00pm

Frequently Asked Questions

Is the salary disclosed for the DISPATCHER/CSR position at manitoulingroupofcompanies?
The salary for this DISPATCHER/CSR role at manitoulingroupofcompanies is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the DISPATCHER/CSR position at manitoulingroupofcompanies located?
This DISPATCHER/CSR role at manitoulingroupofcompanies is based in Belleville, Belleville, ON, Canada, ON, ca. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the DISPATCHER/CSR role at manitoulingroupofcompanies full-time or part-time?
This is listed as a Full time position. It is posted as a DISPATCHER/CSR role in the Vision/GX department at manitoulingroupofcompanies.
Which team or department does the DISPATCHER/CSR at manitoulingroupofcompanies belong to?
This DISPATCHER/CSR position is part of the Vision/GX department at manitoulingroupofcompanies. See the full job description for more information about the team structure and responsibilities.
How do I apply for the DISPATCHER/CSR position at manitoulingroupofcompanies?
Click the "Apply Now" button on this page. You will be redirected to manitoulingroupofcompanies's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the DISPATCHER/CSR job at manitoulingroupofcompanies posted?
This DISPATCHER/CSR position at manitoulingroupofcompanies was posted on May 14, 2026. Apply as soon as possible — early applications are often reviewed first.
DISPATCHER/CSR
manitoulingroupofcompanies
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