Business Development Support Officer - Collateral Loan
cermaticom· Business Development
About this role
Company Description
Job Description
- Lead Distribution: Sort and assign daily incoming leads from digital channels (WhatsApp, Social Media, Website) to the appropriate BD Associates for immediate follow-up.
- Partner Database Maintenance: Keep an organized and up-to-date registry of all active agents (Ajen), ensuring their contact information and bank details for commission payments are accurate
- Incentive Calculation Support: Prepare the monthly activity data required to calculate commissions and bonuses for agents, ensuring all "booked" deals are accounted for.
- Meeting & Event Coordination: Handle the logistics for agent gathering events, dealer training sessions, or "micro-marketing" booths in traditional markets or malls.
- Pipeline Progress Reporting: Compile daily "funnel reports" that track the volume of applications at each stage (e.g., survey, committee, disbursement) to keep the team updated.
- Digital Inquiry Handling: Manage initial front-line customer interactions via the company's official WhatsApp Business or social media accounts to answer basic product FAQs.
- Competitor Pricing Monitoring: Conduct weekly "mystery shopping" or desktop research to gather current interest rates and promo info from other multifinance competitors.
Qualifications
- Bachelor Degree from Business related major preferably.
- Proficient in Microsoft Office
- Experienced in handling administrative tasks.
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Business Development Support Officer - Collateral Loan position at cermaticom?
The salary for this Business Development Support Officer - Collateral Loan role at cermaticom is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Business Development Support Officer - Collateral Loan position at cermaticom located?
This Business Development Support Officer - Collateral Loan role at cermaticom is based in Jakarta, Jakarta, Jakarta, Indonesia, id. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Business Development Support Officer - Collateral Loan role at cermaticom full-time or part-time?
This is listed as a Contract position. It is posted as a Business Development Support Officer - Collateral Loan role in the Business Development department at cermaticom.
Which team or department does the Business Development Support Officer - Collateral Loan at cermaticom belong to?
This Business Development Support Officer - Collateral Loan position is part of the Business Development department at cermaticom. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Business Development Support Officer - Collateral Loan position at cermaticom?
Click the "Apply Now" button on this page. You will be redirected to cermaticom's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Business Development Support Officer - Collateral Loan job at cermaticom posted?
This Business Development Support Officer - Collateral Loan position at cermaticom was posted on Mar 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Business Development Support Officer - Collateral Loan
cermaticom
You'll be redirected to cermaticom's official application page on SmartRecruiters.