IT Support Senior Staff

cermaticom· People Operations
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📍 Jakarta📍 Jakarta, Jakarta, Indonesia📍 idContract

About this role

Company Description

Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.

Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia.

Job Description

  • Help and make sure company's IT operations are running smoothly.
  • Support and maintain office network and internet connection to provider.
  • Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc.
  • Do some light coding to automate tasks.
  • Setup PCs and Laptops, and help research which items for the company to procure.

Qualifications

  • Bachelor Degree majoring in Computer and Network Engineering (or related fields).
  • Experience as IT Support min. 1 year.
  • Proficient and capable with OS Windows, Linux and Mac OS, Office application and any support software and device.
  • Good knowledge in network, hardware, software and printer troubleshooting.
  • Able to work overtime and shifting.
  • Have a good problem solving skills.
  • Have a good communication skills.
  • Fresh graduate are welcome to apply.

Additional Information

Frequently Asked Questions

Is the salary disclosed for the IT Support Senior Staff position at cermaticom?
The salary for this IT Support Senior Staff role at cermaticom is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the IT Support Senior Staff position at cermaticom located?
This IT Support Senior Staff role at cermaticom is based in Jakarta, Jakarta, Jakarta, Indonesia, id. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the IT Support Senior Staff role at cermaticom full-time or part-time?
This is listed as a Contract position. It is posted as a IT Support Senior Staff role in the People Operations department at cermaticom.
Which team or department does the IT Support Senior Staff at cermaticom belong to?
This IT Support Senior Staff position is part of the People Operations department at cermaticom. See the full job description for more information about the team structure and responsibilities.
How do I apply for the IT Support Senior Staff position at cermaticom?
Click the "Apply Now" button on this page. You will be redirected to cermaticom's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the IT Support Senior Staff job at cermaticom posted?
This IT Support Senior Staff position at cermaticom was posted on Dec 30, 2025. Apply as soon as possible — early applications are often reviewed first.
IT Support Senior Staff
cermaticom
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