Desk Collection
cermaticom· Business Operations
About this role
Company Description
Job Description
- Melakukan penagihan kepada nasabah melalui Telepon
- Melakukan pengecekan akun nasabah untuk mengidentifikasi hutang yang belum dibayarkan
- Melakukan negosiasi tenggat waktu pembayaran atau rencana pembayaran nasabah
- Menyelidiki serta menyelesaikan perbedaan yang terjadi dengan maksud untuk menumbuhkan rasa saling percaya antara debitur sehingga tidak menimbulkan masalah di kemudian hari
- Memiliki inisiatif untuk melakukan strategi penagihan
- Melakukan pekerjaan berdasarkan peraturan perusahaan (SOP)
- Mampu untuk mencapai KPI pribadi dan tim
- Membuat laporan kegiatan dan melaporkan secara berkala kepada Team Leader
Qualifications
- Setidaknya memiliki 6 bulan pengalaman kerja sebagai Desk Collection
- Berpengalaman di Industri Fintech akan menjadi nilai tambah
- Mampu berpikir kreatif dalam menegosiasikan pembayaran dan metode pelunasan kepada nasabah
- Memiliki pengalaman pada bucket recovery menjadi nilai tambah
- Familiar dengan collection strategi dan KPI team
- Mampu bekerja sama dengan team maupun individu
- Bersedia ditempatkan di Jakarta Pusat
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Desk Collection position at cermaticom?
The salary for this Desk Collection role at cermaticom is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Desk Collection position at cermaticom located?
This Desk Collection role at cermaticom is based in Jakarta, Jakarta, Jakarta, Indonesia, id. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Desk Collection role at cermaticom full-time or part-time?
This is listed as a Contract position. It is posted as a Desk Collection role in the Business Operations department at cermaticom.
Which team or department does the Desk Collection at cermaticom belong to?
This Desk Collection position is part of the Business Operations department at cermaticom. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Desk Collection position at cermaticom?
Click the "Apply Now" button on this page. You will be redirected to cermaticom's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Desk Collection job at cermaticom posted?
This Desk Collection position at cermaticom was posted on Nov 15, 2025. Apply as soon as possible — early applications are often reviewed first.
Desk Collection
cermaticom
You'll be redirected to cermaticom's official application page on SmartRecruiters.